IBMz CICS Specialist

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Job role description:

Support the operations of the Mainframe CICS infrastructure.

Responsible for carrying out BAU tasks for application owners. These include CICS resource definitions online (terminals, programs, bundles etc.), defining new CICS regions, Define zCEE servers, CICS upgrade, third party tools etc.

Incident Management, Change Management on Service Now, BMC Remedy on Demand Tool.

Ability to work off hours and weekends to support change implementation. Ability to support client systems in a 24/7 on- call rotation.

Setting up architecture for CICSPLEX Setup, CMAS, WUI and MRO region Setup and troubleshoot related issues at system level.

Essential Skills:

• Good knowledge on monitoring and administrative tools like Sysview, Omegamon, CAFC or any other equivalent for support.
• Experience in upgrade of CICS TS from lower version to higher version and CICS SSL Setup Troubleshooting
• Knowledge on CICS Transaction Gateway and CICS webservices and CICSplex Operations
• Experience in vendor product install / upgrade and applying PTF for maintenance
• Monitor ticketing tool to resolve incidents and requests within agreed SLAs.
• Problem determination skills demonstrating independence and experience in troubleshooting, researching, and resolving complex issues, showing strong ability to utilize system diagnostics to arrive at problem solutions.
• Should be able to understand the CICS Application Architecture and troubleshoot issues arising due to incoming CICS connections from Off host DataPower, WAS etc.

Non-essential skills:

• CICS Transaction Server, CICSPLEX SM & CPSM WUI, CICS Web Services and CICS IP Sockets, CICS Explorer

• COBOL, CICS COMMAND LEVEL SQL, REXX, JCL, Java,

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500