ICT Business Manager

London, England, United Kingdom

7/14/2025

We are looking for a highly experienced lead to support the Head of Business Services and Director of ICT to manage the day-to-day operations of the ICT Business and administration functions.

They will be responsible for putting in place appropriate administrative and non-clinical governance mechanisms and to monitor against these to ensure effective functioning of the ICT department.

The post holder will oversee the departments performance management framework, advise and support the department as a subject matter expert on Trust policies and best practice. They will ensure service levels are maintained and a high standard of support is provided to our users.

In particular the post-holder will lead on the development, implementation and management of:

• IT and Telephony administration function
• Recruitment and Workforce administration
• Ordering and stock management
• FOI, Risk Management, Key Performance management
• Internal and External Corporate returns
  
  

Key Aspects Of The Job Include

• To lead the ICT Business Support team and manage the day-to-day operations
• Will ensure effective administrative support to ICT Department
• To propose, implement and maintain policies and standard operating procedures
• Asset Management ensuring efficiency and security of Trust assets
• Ensure good financial and budget management
• Performance Management
• Review and analyse reports to provide assurance of accuracy and resolve any discrepancies
• Engaging proactively with stakeholders
  
  

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

For further details / informal visits contact: Name: Julie Dinning Job title: Head of Business Services Email address: [email protected]