ICT Desktop Network Support - Tier 2
Company
Location
Glasgow, Scotland, United Kingdom
Posted At
8/22/2025
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Description
Salary
£34,349 per annum
Contractual hours
35
Basis
Full Time
Region
Central
Package
GCC support staff terms and conditions apply.
Job category/type
Support
Date posted
21/08/2025
Job reference
GCC000635
ICT DESKTOP NETWORK SUPPORT (TIER 2) 35 HOURS PER WEEK PERMANENT
Are you ready to take your ICT career to the next level? We're looking for a dynamic, customer-focused ICT Desktop Network Support Specialist to join our forward-thinking team and help drive digital excellence across our college campuses. What Youll Do
As a key player in our ICT Service Delivery team, youll:
LNKD1_UKTJ
£34,349 per annum
Contractual hours
35
Basis
Full Time
Region
Central
Package
GCC support staff terms and conditions apply.
Job category/type
Support
Date posted
21/08/2025
Job reference
GCC000635
ICT DESKTOP NETWORK SUPPORT (TIER 2) 35 HOURS PER WEEK PERMANENT
Are you ready to take your ICT career to the next level? We're looking for a dynamic, customer-focused ICT Desktop Network Support Specialist to join our forward-thinking team and help drive digital excellence across our college campuses. What Youll Do
As a key player in our ICT Service Delivery team, youll:
- Deliver high-quality support through our ITIL-based service desk.
- Maintain and configure desktops, tablets, mobile devices, and AV systems.
- Administer wired and wireless networks, unified communications, and security protocols.
- Deploy software and manage desktop imaging across the college.
- Create and maintain technical documentation and support cyber security initiatives.
- Collaborate on cross-college projects and mentor junior ICT staff.
- HNC in Computing or equivalent SCQF Level 7 qualification (HND or vendor certifications like Cisco/MCSE are a plus!)
- Proven experience in ICT support and customer care.
- Expertise in desktop operating systems, M365 Office, Active Directory and Entra.
- Strong problem-solving, communication, and teamwork skills.
- A proactive mindset and willingness to travel across campuses when needed.
- Be part of a collaborative and innovative ICT team.
- Work on exciting projects that impact staff and students.
- Enjoy opportunities for professional development and knowledge sharing.
- Make a real difference in how technology supports education.
- Generous annual leave entitlement 45 days including public/college holidays.
LNKD1_UKTJ
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