Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) is an international centre of excellence in child healthcare. GOSH is an acute specialist paediatric hospital with a mission to provide world-class care to children and young people with rare, complex and difficult-to-treat conditions. GOSH is a leading innovator in the ICT sector, dedicated to delivering cutting-edge solutions that drive efficiency and excellence. We are looking for a talented and experienced ICT Robotic Process Automation (RPA) Lead to join our dynamic team.
As a member of the ICT Enterprise Applications Team, the post holder is responsible for working with ICT Business partners and key stakeholders in both clinical and non-clinical departments to identify and develop automation solutions to move away from manual processes, as well as managing and maintaining automation tools.
- Coordinate and lead in developing, implementing, managing, maintaining, and updating the automation of manual processes throughout the Trust.
- Lead the full engagement with Trust staff to ensure automation services are delivered in a timely fashion to meet the requirements of the clinical and corporate business.
- Act as the Subject Matter Expert for the RPA tools used within the Trust.
- Provide expert consultancies for all potential automation opportunities.
- Analyse automation feasibility to all workflows, including high-impact or critical areas, and advise key stakeholders on the suitability of automation.
- Provide specialist process mapping and process redesign expertise.
- Work with key stakeholders to design and develop new robotic automation processes that meet the business and clinical requirements of the Trust.
- Ensure requirements and solutions are documented and maintenance tasks are handed over to first-line support/BAU as appropriate.
- Work with the Change Manager to ensure that all new automation processes are carefully brought into production.
- Identify root causes and failures in both the automation tools and the defined processes to resolve problems and implement permanent fixes
We are keen to make our workforce as diverse as the communities we serve, and we hope to attract applications from underrepresented groups, including people with Black, Asian and Minority Ethnic heritage, people with a disability, and people from LGBTQ+ communities. By growing an ever more diverse workforce, we’ll have a greater range of perspectives and knowledge, meaning that we can provide the children and young people at our hospital with even better care.
Our hospital is committed to creating an environment that is open and inclusive. Our staff are encouraged to engage with colleagues through the following networks: REACH (Race, Ethnicity and Cultural Heritage) ENABLED (Enhancing Abilities & Leveraging Disabilities Network), PRIDE and Women’s networks; all of which are sponsored by a member of our Executive Management Team.
We want to ensure that all of our people, regardless of their background, are seen and heard. We want to attract applicants that share our commitment to inclusion and that understand diversity is a strength that is embraced and valued.
For further details / informal visits contact: Name: Sara Abdulrahman Job title: Head of ICT Enterprise Applications Email address:
[email protected]
