ICT Technician

Middlesbrough, England, United Kingdom

7/1/2025

Job Description

Role: ICT Technician

Academy: Outwood Academy Ormesby

Start Date: September 2025

Job Type: Full time, Permanent

Salary (Actual Salary): £26,409 - £27,269

About The Academy

Outwood Academy Ormesby can be found in the town of Middlesbrough in the north-east of England. Our goal is to continuously improve and become a leading academy in the region.

Through strong leadership, we empower our staff to excel and ensure that students receive the best possible education and outcomes. The academy provides an excellent environment for professional development and making a positive impact on the lives of students in the area.

At our academy, we have highly trained staff and effective safeguarding measures in place to support all staff members. Additionally, the SLT and staff work together effectively to ensure that all students are actively engaged in their education.

About The Role

We invite applications from enthusiastic and flexible ICT support specialists to join our existing ICT support team. The successful candidate will have a good knowledge of general hardware and software as well as being highly organised and having excellent communication skills, both written and verbal. The ability to work on their own initiative as well as part of a team is essential and experience of working in an ICT support role or similar would be an advantage.

Main Duties And Responsibilities

• Manage own workload through the allocation of calls via the helpdesk;
• Providing first line ICT support to staff and students;
• Assist with the maintenance of all ICT rooms and equipment;
• Assist with general technical support for the ICT department;
• Assist with the evaluation of new and existing software;
• Attend and contribute to ICT related meetings;
• Assist in the development of recording systems for ICT usage throughout the department;
• Assist in keeping the ICT software/hardware inventories up to date;
• Assist in providing technical support for staff presentations;
• Be aware of and adhere to all relevant health and safety legislation associated with duties undertaken;
• Commission, maintain, test and repair electronic/computer systems, associated peripherals and AV equipment ensuring this equipment complies with health & safety legislation;
• Install and configure software under the direction of the network manager.
  
  

As part of a growing multi-academy trust, the successful candidate will be well supported and have access to a range of high-quality professional development through the Outwood Institute of Education.

• Job Description can be found here: Click Here
• Person Specification can be found here: Click Here