Improvement Facilitator Optimise

Are you a nurse, OT, PT, or in an operational support role, ready to take your career to the next level? Do you want to make a real difference to patient care and influence system-wide change?

Optimise is transforming how we deliver care across Cwm Taf Morgannwg UHB—and we’re looking for a passionate, people-focused individual to join our team as a Facilitator.

This Band 6 role is being offered as a secondment opportunity until 31 March 2026, based in RGH with travel required around sites, there is also some opportunities to work from home. (If you’re currently working within the NHS you must obtain permission from your current line manager prior to applying for this secondment.) The hours are Monday – Friday 9-5, with some weekend work required, but if this doesn’t work for you, we’re happy to discuss flexible options.

Why Join Optimise?

This Is Your Chance To

• Step into a leadership role that blends clinical insight with strategic impact.
• Drive meaningful change in patient flow, discharge planning, and ward-level efficiency.
• Be part of a nationally recognised programme, shortlisted for the NHS Wales Awards 2024 and supported by the Dragon’s Heart Institute: Optimise: Spreading the Improvement of Urgent and Emergency Care - Dragon Heart Institute
• Grow your skills in quality improvement, operational leadership, and system redesign.
  
  

As an Optimise Facilitator, you’ll work closely with clinical teams, senior managers, and operational leaders to:

• Coach and support ward teams to improve effectiveness and efficiency, releasing more time to care.
• Champion patient-centred discharge planning, applying Optimal Hospital Flow principles from the point of admission.
• Inspire teams to focus on what matters most to patients and prevent deconditioning.
• Support the Optimise Lead Nurse in building QI capability across the organisation.
• Influence large-scale improvements aligned with the 6 Goals for Urgent and Emergency Care.
• Contribute to a national delivery plan that’s shaping care across Wales and beyond.
  
  

You will work as part of a supportive team who collaborate with clinicians, senior managers, and operational teams to drive service improvement and redesign. By promoting a culture of continuous improvement, you’ll challenge existing practices, eliminate inefficiencies, and enhance both patient flow and outcomes. Partnering with multidisciplinary teams, you’ll embed sustainable discharge pathways and apply national and local policies with a critical, respectful, and innovative approach.

Curious about the role? If you're wondering about flexibility, working hours, or simply want to explore whether this opportunity is the right fit for you, feel free to reach out to Emily Adams via [email protected], for an informal chat.

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We Live By Our Core Values

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team
  
  

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

For further details / informal visits contact: Name: Emily Adams Job title: Improvement Programme Lead Nurse (Optimise) Email address: [email protected]