Inbound Customer Service Advisor

CompanyConcentrix

LocationBredbury, England, United Kingdom

Posted At12/23/2025

UK Visa Sponsorship Analytics

Occupation Type

Customer service occupations not elsewhere classified.

Occupation Code Skill LevelIneligible

Sponsorship EligibilityIneligible for Sponsorship

Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.

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Description

Step into a Career that Transforms!

Are you looking for a vibrant work environment where you can make a real difference? We are seeking enthusiastic individuals to join our customer-focused contact center team in the UK.

Why Join Us?

Hours: Work from Monday to Thursday, 8 am to 8 pm (7 pm from January), and Friday 8 am to 6 pm. Enjoy shorter Saturday shifts from 8 am to 4 pm (1 pm from January).
Supportive Environment: During training, benefit from standard hours of 9 am to 5 pm.
Diverse Channels: Engage with customers through phone and providing top-notch service.
Comprehensive Services: Address customer inquiries, manage billing and payments, resolve service issues, and handle complaints with empathy and efficiency.
Salary: £12.25ph - £25,480 pa

Key Responsibilities

Deliver timely, accurate, and empathetic responses to customer queries.
Resolve issues at the first point of contact whenever possible.
Maintain compliance with regulatory standards.
Enhance customer satisfaction and trust.

What We Offer

Engaging Work: Handle a variety of interactions, including inbound and outbound calls, emails, and social media responses.
Professional Growth: Receive ongoing training and development opportunities.
Inclusive Culture: Support vulnerable customers and ensure compliance with all relevant legislation.

Join us in providing exceptional service and making a positive impact every day! Apply now to become a part of our dedicated team.