Concentrix

Inbound Sales Advisor

Company
Location
Newcastle Upon Tyne, England, United Kingdom
Posted At
8/7/2025
Description
Job Title:

Inbound Sales Advisor

Job Description

New year, new career with Concentrix!

Do you have 6 months experience working to targets? Are you passionate about customer service? We could have the job for you!

  • We are offering a fantastic opportunity to work on behalf of Virgin media/O2!
  • Hourly rate between £12.25 with monthly bonus earning opportunities!
  • Hybrid model – A mix of days on site based in Newcastle City Centre & from the comfort of your own home.
  • Full time permanent position - Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-10pm Monday to Sunday.

As an advisor with Virgin Media/O2, our customers interests are at the heart of everything we do. Your main role will be to respond to inbound calls from existing Virgin Media/O2 customers. You are to provide excellent customer service support, help with general queries such as tech issues, payments, billing & aim to drive sales through great service.

Benefits Of Being An Inbound Sales Advisor

Amazing discounts on Virgin Media products and services for new and existing customers.

  • The Ultimate Bundle – Sky Movies, Sky Sports HD, 2 set top boxes and ultimate free anytime calls. Valued at over £100 per month for only £45!!!!!!
  • Bigger Bundle including BT Sports, kids’ channels and Broadband valued at £50 per month yours for only £15.50!!!!!
  • Join O2 network and you will get unlimited calls, text, and data on us for FREE! You just pay your device plan!
  • Discount on car and home insurance with AXA!
  • 28 days paid holidays.
  • Refer a friend incentive.
  • Employee Assist Program- a range of support and resources, accessed free.
  • Wrkitplatform- access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources.
  • PUREGYM Discount & 0% joining fee.
  • Free healthcare cover for you and your dependents with pension (after one year)
  • UNUM Dental cover- comprehensive cover enabling you to claim back costs of dental care for you and your dependents.

What You’ll Need

  • A minimum of 6 months experience within a sale’s role (Desirable) or working towards monitored targets.
  • A great attitude and an ability to talk to people at all levels.
  • A technical mindset – you will need to know how to use a computer and navigate different systems.
  • A quiet place to work at home with a good broadband connection minimum 10 mbps.

We can teach you the rest!

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Eligibility to work

In accordance with the United Kingdom’s law, only applicants who are legally authorised to work in the UK will be considered for this position.

Location:

GBR The Rocket

Language Requirements:

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