Incident Manager

Job Title: Incident Response Manager

Job Location: London, UK

Job Type: Full Time/Contract

Work Mode: 3 days onsite to London

Key Skills: hands on SOC & Managing

We at Coforge are hiring for Incident Response Manager with following skillset

Key Responsibilities

Incident Management & Coordination

• Lead and coordinate the organisation’s response during security incidents, ensuring structured communication and timely decision-making.
• Act as the central point of contact during incidents—organising incident calls, documentation, timelines, and action tracking.
• Manage incidents end-to-end, from detection through containment, eradication, recovery, and post‑incident review.
• Ensure proper classification, prioritisation, and escalation of incidents through established workflows.

Stakeholder Communication

• Provide regular updates to business, technical, and leadership stakeholders throughout an incident cycle.
• Prepare and deliver consolidated incident reports, executive summaries, and post‑incident reviews.

SOC Oversight & Vendor Management

• Maintain a strong operational relationship with the outsourced SOC provider to ensure effective monitoring, detection, escalation, and remediation.
• Review SOC performance, SLAs, and incident escalations to drive continuous improvement.
• Collaborate with the SOC to enhance detection quality, use cases, and operational processes.

Process Governance & Improvement

• Maintain and continuously improve the organisation’s incident response plan, playbooks, and workflows.
• Conduct tabletop exercises and simulation drills to validate incident readiness.
• Ensure compliance with internal security policies, regulatory requirements, and industry standards.

Required Skills & Qualifications

• 5–8 years of experience in cybersecurity operations, incident response, or SOC environments.
• Hands-on background as a SOC Analyst or experience in managing SOC services (supplier-side or client-side).