Income & Benefits Advisor

The vacancy:

This is a 6 month fixed term contract.

We provide housing and support to approximately 300 veterans and their families across our 72 acre village in Aylesford, Kent.

This role will sit within our Housing and Welfare team and you will be working along side our Housing Officer, Welfare Officer and Step-In Officer. The main duties will be the provision of support and advice for Welfare and Housing Benefits. This will include submitting and then monitoring claims The post holder with also be required to work with our Finance Team to help monitor approximately 200 rent accounts and ensure that any rent arrears are raised with the residents and dealt with effectively and efficiently.

Making the initial Housing Benefit claims for new tenancies / licence agreements, ensuring all supporting evidence is collated, correctly and submitted on time. Monitoring and management of rent debt and the recovery of rent arrears.

The company:

Royal British Legion Industries (RBLI) is a national charity that has been helping those in need for over 100 years, providing support to the Armed Forces community, those with disabilities and those who have found themselves unemployed.

Each RBLI division offers a service to help veterans live an independent life with whatever support they require resulting in the successful delivery of a full-care pathway on-site to help veterans of any age or background from across the three services.

We welcome applications from veterans and people with disabilities.

At RBLI, we are proud to pay the Real Living Wage.