Industrial Relations and Policy Manager

CompanyABM UK

LocationHounslow, England, United Kingdom

Posted At3/6/2026

UK Visa Sponsorship Analytics

Occupation Type

Human resource managers and directors

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£52,900 (£27.13 per hour)

Occupation rate applies

Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.

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Description

LOCATION: Hybrid Working

SHIFT PATTERN: Monday - Friday, 40 hours per week

SALARY: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help!

Role Overview And Purpose

ABM UK & I is seeking a highly skilled Industrial Relations & HR Policy Manager to lead our industrial relations strategy while overseeing the development, governance, and compliance of HR policies across the organisation.

As a leading provider of facility service solutions in the UK & Ireland, ABM UK & I values safe working environments, strong employee engagement, and robust governance. In this dual‑focus role, you will promote positive and proactive industrial relations, manage union engagement, minimise organisational risk, and ensure our HR policy framework remains legally compliant, up‑to‑date, and aligned with best practice.

You will maintain strong relationships with trade unions and employee representatives, lead collective bargaining processes, and support management through complex employee relations matters. Additionally, you will own the HR policy governance process—drafting, reviewing, updating, and communicating policies; monitoring legislative developments; and ensuring consistent application across the business.

Industrial Relations Responsibilities

Develop and maintain positive, productive relationships with trade unions and employee representatives
Lead collective bargaining and negotiation processes
Plan, schedule, and coordinate meetings in line with Collective Bargaining Agreements
Provide expert advice to management on industrial relations matters
Ensure compliance with labour laws and regulations
Manage industrial relations issues, including consultation requirements
Support HR and Operational teams
Identify emerging industrial relations risks and recommend strategies
Partner with Legal Counsel on specialist IR matters
Work with Corporate Communications on IR matters
Collaborate with Finance, Operations, and Clients
Map and report industrial relations risk across the UK portfolio
Support organisational change and transformation by advising on industrial relations implications, ensuring a consistent, values-led approach across the business
Use industrial relations data, trends and insights to identify emerging risks and opportunities, providing clear reporting and forward - looking recommendations to senior leaders

Enable and build manager and HR capability in industrial relations through guidance, coaching and practical tools, improving confidence and consistency in approach

HR Policy Management Responsibilities

Lead the development, drafting, review, and maintenance of all HR policies and procedures
Maintain a clear policy governance framework
Monitor changes in UK employment law and update policies
Ensure HR policies reflect legal obligations and best practice
Consult with senior leaders and stakeholders
Provide expert interpretation of HR policies
Ensure effective communication of policy changes
Deliver policy-related training
Identify policy gaps and improvements
Support audits and internal reviews
Produce guidance materials
Ensure consistent policy application
Lead the development, drafting and ongoing maintenance of all HR policies and procedures, ensuring alignment with ABM values, culture and the desired employee experience
Lead the harmonisation of HR policies across the UK & Ireland and support policy integration for future acquisitions , where appropriate

Consult closely with senior leaders, HR teams and key stakeholders to co-create, implement and embed policies consistently across the organisation

Simplify and standardise policies where possible to improve accessibility, clarity and manager confidence

Required Skills And Experience

Qualifications in Human Resources (MCIPD), Labour Relations, or a related field. Have a depth of experience within heavily unionized and collective bargaining environments
Strong knowledge of labour and industrial laws and regulations - in particular TUPE and TULCRA and policy governance
Proven experience in industrial relations or a similar role
Excellent communication and negotiation skills
Ability to build and maintain relationships with trade unions and employee representatives
Very strong analytical and problem-solving skills
Well organised and structure, though flexible when required
Very robust and resilient but also tenacious as required
Ability to work in a fast-paced and dynamic environment
Flexibility to travel or work out of hours as needed

Benefits

We're proud to offer a great range of benefits including:

24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
Mental Health support and Life Event Counseling
Get Fit Programme
Financial and legal support
Cycle to work scheme
Access Perks at Work, our innovative employee app where you can find:
Perks: discounts, gift cards, cashback, and exclusive offers
Life: Search for resources and tools on topics ranging from family and life to health, money and work
Support: Online chat or telephone service for urgent support in a crisis

For More Information About ABM's Benefits, Visit Our

About ABM:

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future

to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.