Information Manager (Synergy Programme)

£57,946 - £68,205

Job description

The Programme Information Management Officer plays a critical role in ensuring the effective management, governance, and utilisation of programme information and records. Synergy is a major programme, generating documents and other material of significant and long-term value. Synergy information includes contracts, decisions, design documents, planning material, budget records and strategic papers. All of this is covered by the terms of the Public Records, Freedom of Information and Data Protection Acts as well as Government audit and transparency standards.

Key tasks include but are not limited to:

Review the Programme’s information management arrangements

• Review the Programme’s current information handling arrangements, implementing and delivering an improvement plan if required.
• Support Synergy colleagues with training and communications where required to improve information handling confidence across the Programme.
• Ensure alignment with DWP’s wider information management (IM) policies.
• Support lessons learned and knowledge management activities within the programme to capture tacit learning.

Reporting and insight on the Programme’s information handling audits

• Lead on implementing a regular cadence of information handling audits to ensure continued compliance with IM policies across programme workstreams
• Design and produce high-quality reports to support the Programme SLT
• Manage and optimise programme information systems, most notably SharePoint to ensure continued compliance

Stakeholder management

• Act as a key point of contact for programme information management queries, supporting Programme staff to ensure timely responses
• Collaborate with PMO colleagues, delivery leads, and central functions to ensure alignment of information practices programme-wide

Legal responsibilities

• Lead on legal information rights work within the programme, ensuring alignment with DWP policies. This includes Freedom of Information and Data Protection
• Steer any legal discovery work that arises during the lifecycle of the Programme

Person specification

Essential Criteria:

• Information governance, compliance and management - Demonstrable knowledge of information rights operations and of information management policies within a large organisation in a regulated sector. [LEAD CRITERIA]
• Stakeholder management - Experience of building strong and robust relationships with varied, complex, and challenging stakeholders
• Analytical thinker – Ability to assimilate large data sets to produce actionable insight and reports for senior stakeholders
• Project Management – Able to work independently to plan and deliver a range of complex tasks and actions
• Attention to detail – You will be able to carry out tasks thoroughly and with accuracy

Qualifications/Accreditations: Candidates must be (or willing to become) a member of the government Knowledge and Information Management (KIM) profession to be considered for this opportunity. Find out more here: Government Knowledge & Information Management Profession - GOV.UK

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