Information Technology Support Specialist

1st Line Tech Support – Solar Energy | Farnborogh - Hybrid | Up to £35K + Benefits | Cannot Sponsor

Are you a tech support professional looking to make a real impact in a future-focused industry? We’re looking for a 1st Line Support Engineer to join a growing solar energy company based in Farnham.

This is your chance to bring your solid technical support experience to a company that’s driving sustainable change across the UK.

What You’ll Be Doing

• Acting as the first point of contact for all IT queries (hardware, software, network & applications)
• Logging, diagnosing and resolving support tickets with a proactive, customer-focused approach
• Escalating issues to senior engineers where necessary
• Supporting end-users both on-site and remotely
• Helping keep internal systems running smoothly as the business continues to scale

What We’re Looking For

• A few years’ experience in a 1st line or service desk role
• Strong troubleshooting skills across Windows environments, O365, networking basics, hardware issues
• Clear communication and a friendly, professional manner
• Someone motivated, curious and eager to grow within a supportive tech team
• A passion for clean energy is a bonus — but not essential

Why Join?

• Salary up to £35,000
• Great benefits package
• Work for a company at the forefront of the renewable energy movement
• Supportive team, opportunities to learn, and a role where your work genuinely contributes to a greener future

If you’re ready to bring your technical expertise to a company with purpose, we’d love to hear from you.

Apply now or reach out for more info!