Infrastructure Engineer

Introduction

Are you ready to shape the future of our infrastructure? We're looking for an Infrastructure Engineer to join our team and drive key projects. You'll be instrumental in boosting our infrastructure's performance and fortifying its security, making a tangible impact on our operations.

Beyond project work, you'll also be a go-to person for supporting and resolving technical issues which arise from our technical teams, ensuring our teams stay productive and empowered. If you're a proactive problem-solver with a passion for robust and secure systems, we want to hear from you!

Reporting and Working Relationships

You'll report directly to our Lead Infrastructure Specialist who in turn reports to the CIO and you will be joining our close-knit Infrastructure team. We're a small, collaborative group, so we really rely on each other and work closely together.

We work in 2-week Scrum sprints and kick off each day with a stand-up. This keeps us nimble, helps unblock any challenges quickly, and ensures we're all focused on the most important work.

Responsibilities

1. You'll be a key player in supporting our primarily Microsoft-based infrastructure, ensuring its smooth operation and reliability.
2. We'll count on you to complete project work in a timely and efficient manner, driving progress and delivering tangible results
3. While we know it's not always the most exciting task, your ability to clearly log and document your work is absolutely essential for our business continuity – it's how we all stay on the same page and keep things running seamlessly.
4. You'll be a master communicator, building strong relationships by engaging with our internal customers and third-party partners both verbally and in writing. Clarity and effectiveness are your superpowers here.

Skills, Abilities & Experience

You're a highly skilled individual with a strong background in both traditional IT infrastructure and modern cloud security practices. You're not just a thinker, you're a doer – someone who thrives on hands-on technical work while also bringing strategic thinking. Of course, you're an effective communicator, able to articulate complex ideas clearly. You'll also bring at least 5 years of experience in relevant roles.

Required Skills

High level of experience with Microsoft technologies including:

• Windows Server and Desktop
• Active Directory, Entra, Hybrid domains
• Group Policies, 365, Intune, Teams, SharePoint, NTFS

Networking:

• TCP/IP, VLANs, VPNs, Wi-Fi
• DNS (internal and global DNS provider management)
• Experience with networking hardware (e.g., Cisco/Fortinet FortiGate)

Security (highly focused role):

• System security hardening
• Policy creation and rollout
• Security best practices across all environments
• Security compliance: GDPR, PCI, ISO27001
• Working with external penetration testers
• Antivirus management: oversight of incidents, rollout of new policies, adaptation to emerging threats
• Cyber security tools: management across endpoints, email, networks, incident response
• Email security management
• Certificate management: installation and renewal of SSL/TLS certificates on web servers, network devices, etc.
• Domain management: both internal and external
• Cloud WAF, DDoS protection, CSP management
• Human firewall: oversight of tools like KnowBe4 for staff training and security awareness; collaborate with training team on new procedures and material

Azure:

• Design, deploy, administer, and monitor Azure infrastructure using best practices
• Experience with VNET, VPN, NSG, DNS, PaaS resources, resource groups, etc.
• Strong understanding of IAM including RBAC
• Datacentre hardware: occasional physical installations/configurations required
• Monitoring and log management: experience with SIEM and monitoring tools

Soft Skills

• Love for technology and problem solving
• Security-focused mindset
• Saint-level patience
• Common sense
• Documentation guru
• Project management:
• Experience working on large projects over several months
• Ability to prioritize effectively, understanding the difference between importance and urgency
• Fluent in English with competent math skills
• Resourceful, self-motivated, and dependable — someone others might describe as a “geek” (in the best way!)
• Strong teamwork ethos
• Excited about keeping things neat and tidy
• Meticulous attention to detail
• Professional curiosity

Our Mission and Values

We're an industry leader in alternative personal loans, driven by a mission to provide credit to those often overlooked by mainstream lenders. With over 20 years of nationwide operation, we've helped hundreds of thousands of customers as we've transformed from a traditional high-street lender to a multi-channel, online provider.

We're proudly regulated by the Financial Conduct Authority (FCA), a responsibility we take very seriously. This commitment ensures we always provide fair and transparent products and services. We're constantly adapting, improving, and innovating to enhance our people, our business, and the overall quality of our customer experience.

What You’ll Get in Return

• Salary: £50–65k
• Bonus: 10% achievable bonus (eligible post-probation)
• We believe in rewarding our team with more than just a salary — here’s what you’ll enjoy when you join us:

Benefits

• Holiday allowance: 25 days + bank holidays
• Pension contributions: We’ll match your contributions up to 5% to help you plan for the future
• Comprehensive insurance cover*: Life Insurance and Incapacity Insurance for peace of mind
• Learn and grow: Access to thousands of online courses via our e-learning platform (powered by Udemy), opportunities for further training and certifications. We support your learning journey so you can thrive
• All the gear you need: Laptop, docking station, monitors, home working setup (desk & chair) if needed
• 24/7 mental health support: Confidential Employee Assistance Program with professional counselling
• Refer-a-friend bonus: Introduce someone great and earn a reward
• Celebrating you*: Special gift on your employment anniversary
• Stay healthy: Annual flu jab on us

*Some benefits become available after one year of service.

Hours & Location

• We embrace a hybrid working model. Once you've successfully completed your probation, you'll join us in theoffice two days a week. One of these days will always be a Thursday, ensuring the whole team gets together face-to-face. This dedicated in-person time is vital for building camaraderie and boosting our team's efficiency andeffectiveness. Whilst you are on probation, we may need you to come in a little more frequently so you can get upto speed.
• Occasional travel required to datacentres so having a driving License would be really useful.
• This is a 35-hour per week role. While occasional out-of-hours work may be required, we genuinely understand that you have a life outside of work and strive to keep this to an absolute minimum.

Interview Process

We aim to make our recruitment process transparent, efficient, and engaging:

1️⃣ Stage 1: Online Interview

• Virtual conversation about your skills, experience, fit for the role, and a chance to ask questions

2️⃣ Stage 2: Online Assessments

• Short psychometric and proficiency tests to understand your strengths and working style

3️⃣ Stage 3: In-Person Interview

• Meet key team members at our office, discuss the role in depth, and experience our culture

4️⃣ Stage 4: Background Check & Offer

• Standard checks before we make a formal offer

Apply Now

If this sounds like the role you’ve been waiting for, we’d love to hear from you!

Send us your CV along with a few words about who you are, what you love about tech, and how others describe working with you.

We’re not just hiring for skills — we’re looking for a teammate who’s as enthusiastic about tech as we are.