Infrastructure Engineer - LAN/WAN & CCNA

IT Infrastructure Engineer - CCNA Certified - Northamptonshire (*site based full-time*)

Purpose of the role is to…

 Deliver new technologies that support best of breed automotive led business

 Deliver new innovations to question conventional thinking and improve capabilities of

the IT department

 Lead by example as a senior technical escalation point for a broad range of IT support

topics

 Manage stakeholders within IT and the business while delivering complex projects.

 Deliver exceptional customer service to a consistent high standard

Be skilled at…

 Troubleshooting, problem solving and root cause analysis

 Excellent Research and analytic skills

 Prioritisation and self-management

 Design, implementation and support of enterprise

applications and infrastructure

 Support and optimization of in-house and bespoke

applications

 Adapting to change, learning quickly in a fast passed

environment

Have proven experience of…

 Delivering exceptional customer service under pressure

 Operational support at a senior technical level, within a

medium to large sized enterprise

 Supporting and diagnosing enterprise WAN and LAN

infrastructure.

 Planning, organising, leading and delivering complex,

fast-moving workloads with both internal and external 3rd

party resources

 Working to recognised methodologies i.e. (ITIL, Agile)

 A broad range of technical experience within a fast paced,

dynamic environment

 Supporting junior colleagues via mentoring, training, and

documentation

Demonstrate knowledge of…

 Enterprise application, middleware, and infrastructure

technologies

 Managing and deploying to cloud platforms

 Database support, administration, and optimisation

 Scripting, orchestration, and automation techniques

 Capacity, performance, and availability monitoring

 Security, vulnerability, and malware threat prevention

 Desirable - Working in F1 or F2 or equivalent racing led business

Hold these qualifications…

 Degree or relevant qualifications in a technology or

science subject

 Hold the following (or relevant equivalent):

o Cisco Certified Network Associate (CCNA)

o ITIL v3/v4 foundation level

You must be…

 Diligent and show attention to detail.

 Passionate about infrastructure.

 Capable to show a growth mind-set

 Flexible and open

 A team player

 Success driven, capable to perform under pressure and

overcome challenges.

 Target and deadline driven

Success in this role will be if you… (deliverables)

 Be able to see the big picture but also get involved in the technical “hands on”

deliverable of a broad range of technical topics.

 Project manage multiple concurrent projects and associated stakeholder

communications.

 Deliver on operational and project-based tasks, against demanding Service Level

Agreements and challenging deadlines

 Deliver quality without compromising performance

 Be a strong point of escalation; seeing solutions that others can't, and crucially, be keen

to do so as quickly and efficiently as possible so that we can achieve our collective goals

 Actively encourage teamwork and knowledge sharing to develop both yourself and your

colleagues

Additional information…

 The roles require the ability to deliver on both operational and project activities, against

deadlines and SLAs. Thus, flexibility is essential in this position

 Applicants must be able to occasionally provide out of hours maintenance and support

on a best-efforts basis