Department: Infrastructure
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Company: Canary Wharf Management Limited
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Reporting to: Associate Director - Infrastructure
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Job Summary
To control and manage the Infrastructure control systems, maintenance programmes and maintenance staff for the designated Infrastructure Services(s)/location(s).
Monday to Friday 8am to 5pm, salary up to £70,000 per annum.
Please note that the majority of this role focuses on working externally in all weather conditions.
Main Responsibilities
- To manage the activities of the Infrastructure Services planned maintenance team and to ensure that the planned preventative maintenance tasks are carried out to the required quality standards.
- In conjunction with the Infrastructure Services Manager, manage the scheduling of holidays, training, end of year appraisals, recruitment etc. and follow company procedures outlined by People and Development.
- To ensure that the department maintains compliance with all relevant building codes, health and safety regulations, and internal maintenance standards through regular inspections, documentation, and contractor coordination.
- To identify and diagnose faults and to carry out repairs, adjustments and other maintenance works as appropriate.
- To manage the required routine servicing, repair or adjustment of plant or machinery in accordance with the planned maintenance schedule as tasked by the Infrastructure Control Co-ordinator.
- To adopt a flexible approach in respect of other skills or trades to ensure the most cost-effective completion of all tasks.
- To assist the Infrastructure Services Manager in the preparation of, and implementation of, the planned maintenance schedules for the required maintenance of all plant and equipment and to monitor accordingly.
- To assist the Infrastructure Services Manager with the monitoring and management of all maintenance/engineering activities.
- To ensure that all service areas, plant rooms, inspection cupboards etc. are always maintained to a pristine condition.
- To assist the Infrastructure Services Manager with the inspection and testing of the fire and life safety systems.
- To prepare schedules of all defects on plant, services, Infrastructure Services structure etc, and to progress the necessary remedial action in liaison with the Infrastructure Services Manager.
- To assist with the preparation of specifications and recommendations for works or modifications to existing services, plant and equipment as requested from time to time.
- To be responsible for recording and scheduling, where applicable, all energy/fuel costs and consumption.
- To be thoroughly familiar and comply with the Company's "Health & Safety" policy and procedures and to assist the Infrastructure Services Manager with the requirements in such respects.
- To ensure that all relevant parties (Tenants, Infrastructure Services Manager, Security etc.) are informed of any necessary shut down or testing of plant, fire and life safety systems or other events which will affect the operation of the Infrastructure Services.
- In liaison with the Infrastructure Services Manager, to progress recommendations on service and maintenance matters to ensure that Tenants gain maximum benefit from the Infrastructure Services facilities and that they experience minimum disruption.
- To be readily available outside normal working hours to cover emergency situations.
- To organise and make all service manuals, drawings, live maps, certificates and other documentation/records etc. relating to equipment and systems accessible.
- To ensure the accurate and timely completion of staff time/task sheets in accordance with procedures.
- To liaise with Contractors, making sure works are undertaken safely and in a timely fashion.
- To monitor and assist with permit system, including the reading of RAMS and produce RAMS for internal staff.
- To carry out other reasonable duties as requested by the Infrastructure Services Manager and Infrastructure Manager.
PERSON SPECIFICATION
- A relevant qualification in either an electrical or mechanical discipline is essential.
- Experience of electrical, mechanical and HVAC systems within a large complex is essential together with a flexible, innovative and hands-on approach.
- The incumbent must have the ability to motivate staff, communicate at all levels and be able to multi-task and meet tight deadlines.
- The incumbent must have an appreciation of the importance of customer service and how this is applied in the context of Canary Wharf.
- The incumbent must have a flexible and willing approach to work, a self-starter, be a team player and capable of working on their own initiative.
- They must also possess excellent verbal and written communication skills and have a good working knowledge of MS Office.
- Knowledge of the following areas is essential. If required, training will be provided within six months of commencement of employment as Engineer Manager.
- Key Manager Programme Modules
- NEBOSH General Certificate
- Relevant Emergency Procedures
- Insurance Impairment Procedures
Health Safety And Welfare Responsibilities
All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.
Environmental, Social & Governance (esg) Responsibilities
Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering.
Quality Management Responsibilities
In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard.
Company Values
Commit to Excellence
- Act with integrity and deliver high performance
- Put our customers at the heart of what we do
- Resolve issues by providing high quality solutions
Foster Collaboration
- Find opportunities to collaborate with others across the business to achieve shared goals
- Encourage inclusive networks and treat others with respect and fairness
- Use knowledge to work effectively with suppliers / contractors to meet shared goals
Encourage Engagement
- Confident in making decisions appropriate to the role
- Learn from mistakes and listen to constructive feedback to improve performance
- Prioritise safety and actively support community, wellbeing and sustainability programmes
Take Ownership
- Take pride in delivering high quality service which exceeds expectations
- Committed to opportunities for self-development
- Take responsibility for my own performance and look for ways to improve
Embrace Innovation
- Embrace change and innovation
- Proactively suggest ways to improve our business and encourage others to share ideas
- See new challenges as opportunities to deliver effective change
What We Offer
Diversity and Inclusion
We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.
Flexible Working
As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent.
Learning and Development
At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.
Other Benefits
We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.
If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online.
Early applications are encouraged as we reserve the right to appoint at any point.
