Infrastructure Engineer – Networking – salary £46,160 p.a. + digital allowance + benefits

London

Job Summary

We are currently looking for an Infrastructure Engineer – Networking to join our Technology Service & Operations function within the Digital & Technology group.

This is a full-time opportunity, on a permanent basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU or South Mimms, Hertfordshire. Please be aware that this role can only be worked in the UK and not overseas.

We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly.

This role will also be required to participate in the Agency’s out of hours on-call rota on a periodic basis. An on-call payment will be added to the salary depending on the frequency of participation in the rota.

A Digital Allowance of up to £12,823 per annum may be available for exceptional candidates based on our assessment of your skills and experience. This allowance is non-pensionable and may change on an annual basis. 

 

Job Description

Who are we? 

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.  

The Digital and Technology Group (D&T) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable our scientists, inspectors, and the rest of the organisation to deliver world class services which can improve outcomes for patients and the general public. The Group was essential in the race to approve COVID-19 vaccines in 2020 and in supporting the UK to set up its own medicines and devices approvals systems following our exit from the EU. The work we do matters!

We plan to be at the heart of one of the most digitally advanced medical regulators in the world and we need people who can help us deliver that ambition. D&T is a great place to build your career and we are committed to enabling our people to do the best work of their lives.

The Technology & Service Operations function is responsible for managing the existing IT infrastructure including both software and hardware, databases, and other technology platforms; leading the support and maintenance of applications; development and testing of new applications and platforms; and cyber and information security for the Agency.

What’s the role?

The Network Edge Engineer will play a key role in managing and delivering network projects and BAU tasks, with a particular focus on the edge of the network, such as campus environments. This role is essential in ensuring the stability, performance, and security of the network edge as the MHRA undergoes a significant overhaul of its IT infrastructure, including the deployment of new equipment.

The successful candidate will provide advanced expertise in network edge technologies, working closely with both senior and junior engineers to ensure smooth operations and continuous improvement. You will act as an escalation point for more complex network edge issues, providing guidance and troubleshooting support to junior engineers when required. The role also involves working collaboratively with other teams to align network edge initiatives with the overall IT strategy.

An on-call element is required, as the role involves providing support for critical network issues outside regular working hours, ensuring minimal disruption to services.

Key responsibilities: 

This is a hands-on technical role where you will be expected to interact daily with core IT Infrastructure technologies. You are expected to be able to configure, manage and diagnose the IT Infrastructure components detailed in this advert.

Technical Skills And IT Systems We Use:

We are undertaking a program of works that is focused on reducing our suppliers and vendors to ensure we can build skillsets around vendor technology stacks. This roll will require the technical skills in Cisco Switching and WiFi networking.

• (optional) Cisco ISE
• Installing, managing and deploying Cisco Nexus and Catalyst switching
• Installing, managing and deploying Cisco Catalyst WLC’s and 9000 series Access points
• Using Cisco Catalyst Center to manage software and firmware versions
• Strong skills in Cisco command line device management and via catalyst center.
• Strong understanding of VLAN’s, IP VLSM
• (optional) Using network management tool SolarWinds
• Understanding advanced switching diagnostics and redundancy such as MTU, spanning tree, Mac address tables
  
  

Leadership And Escalation:

• Lead and manage the successful execution of network edge projects, ensuring that they are delivered on time, within scope, and aligned with the MHRA’s IT strategy.
• Serve as the main escalation point for junior network engineers, providing advanced troubleshooting and technical expertise in resolving complex edge network issues, ensuring high-quality resolutions that prevent future incidents.

Mentor and support junior engineers, fostering a collaborative environment and encouraging skills development across the team.

Network Edge Stability, Security, And Performance:

• Take ownership of the overall stability, performance, and security of the network edge, which includes managing campus LAN/WAN, Wi-Fi and telephony.
• Implement and maintain robust security protocols to safeguard network edge devices, ensuring compliance with security policies and regulatory requirements.
• Proactively monitor and assess network performance, identifying potential risks or weaknesses and applying pre-emptive solutions to minimize downtime and service disruption.
• Play a pivotal role in the agency’s ongoing IT infrastructure overhaul by recommending, testing, and integrating cutting-edge network technologies.
  
  

 

Who are we looking for? 

Our successful Candidates will Have:

• Experience in leading network-related projects, including equipment rollouts, upgrades, and troubleshooting complex network issues.
• A track record of identifying deeper underlying problems and opportunities and anticipating problems before they occur.

Experience of developing and maintaining relationships with suppliers, making sure services and products are delivered and aligned to industry best practice and regulatory and contractual requirements.

Strong technical expertise in network edge technologies, including LAN/WAN, Wi-Fi, and network security.

Proficiency in configuring and managing Cisco or similar network infrastructure, with experience in implementing security protocols and best practices.

If you would like to find out more about this fantastic opportunity, please click here for further details.

Who are we? 

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.  

The Digital and Technology Group (D&T) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable our scientists, inspectors, and the rest of the organisation to deliver world class services which can improve outcomes for patients and the general public. The Group was essential in the race to approve COVID-19 vaccines in 2020 and in supporting the UK to set up its own medicines and devices approvals systems following our exit from the EU. The work we do matters!

We plan to be at the heart of one of the most digitally advanced medical regulators in the world and we need people who can help us deliver that ambition. D&T is a great place to build your career and we are committed to enabling our people to do the best work of their lives.

The Technology & Service Operations function is responsible for managing the existing IT infrastructure including both software and hardware, databases, and other technology platforms; leading the support and maintenance of applications; development and testing of new applications and platforms; and cyber and information security for the Agency.

What’s the role?

The Network Edge Engineer will play a key role in managing and delivering network projects and BAU tasks, with a particular focus on the edge of the network, such as campus environments. This role is essential in ensuring the stability, performance, and security of the network edge as the MHRA undergoes a significant overhaul of its IT infrastructure, including the deployment of new equipment.

The successful candidate will provide advanced expertise in network edge technologies, working closely with both senior and junior engineers to ensure smooth operations and continuous improvement. You will act as an escalation point for more complex network edge issues, providing guidance and troubleshooting support to junior engineers when required. The role also involves working collaboratively with other teams to align network edge initiatives with the overall IT strategy.

An on-call element is required, as the role involves providing support for critical network issues outside regular working hours, ensuring minimal disruption to services.

Key responsibilities: 

This is a hands-on technical role where you will be expected to interact daily with core IT Infrastructure technologies. You are expected to be able to configure, manage and diagnose the IT Infrastructure components detailed in this advert.

Our successful Candidates will Have:

• Experience in leading network-related projects, including equipment rollouts, upgrades, and troubleshooting complex network issues.
• A track record of identifying deeper underlying problems and opportunities and anticipating problems before they occur.
• Experience of developing and maintaining relationships with suppliers, making sure services and products are delivered and aligned to industry best practice and regulatory and contractual requirements.
• Strong technical expertise in network edge technologies, including LAN/WAN, Wi-Fi, and network security.
• Proficiency in configuring and managing Cisco or similar network infrastructure, with experience in implementing security protocols and best practices.
  
  

If you would like to find out more about this fantastic opportunity, please click here for further details.

Person specification

Person Specification:

Method of assessment: A=Application, T=Test, I=Interview, P=Presentation

Behaviour Criteria:

Hands-on experience with troubleshooting network performance issues and integrating new equipment within an existing IT architecture (A, I)

Strengths Criteria

• Problem Solver (I)
• Motivator (I)
• Explainer (I)
  
  

Alongside your salary of £46,160, Medicines and Healthcare Products Regulatory Agency contributes £13,372 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Annual Leave: 25 days annual leave on entry, rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff. PLUS 8 bank holidays 
• Privilege Leave: 1 day  
• Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff 
• Occupational Sick Pay (OSP): One month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months full pay/five months half pay 
• Mobility: Mobility clause in contracts allowing staff to be mobile across the Civil Service

Civil Service Pension Scheme.  Please see the link for further information http://www.civilservicepensionscheme.org.uk/ For enquiries relating to the Civil Service Pension Schemes please contact MyCSP's Pension Service Centre directly on 0300 123 6666 

Flexible working to ensure staff maintain a healthy work-life balance 

Interest free season ticket loan or bike loan 

Employee Assistance Services and access to the Civil Service Benevolent Fund 

Eligibility to join the Civil Service Motoring Association (CSMA)

Variety of staff and Civil Service clubs 

On-going learning and development 

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

The Selection Process:

We use the Civil Service Success Profiles to assess our candidates, find out more here.

• Application, which will include a CV, which should demonstrate how you meet the Experience and Technical Success Profile criteria. Please submit your application to Michael Page by visiting this website Infrastructure Engineer - Networking - JN-102025-6871759 , Michael Page
• Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.
  
  

Closing date: 5 February 2026

Shortlisting date: from 16 February 2026

Interview date: 10-12 March 2026

Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome.

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here.

Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks.

Certain Roles Within The MHRA Will Require Post Holders To Have Vaccinations, And In Some Circumstances, Routine Health Surveillance. These Roles Include:

• Laboratory-based roles working directly with known pathogens

Maintenance roles, particularly those required to work in laboratory settings

Roles that involve visiting other establishments where vaccination is required

Roles required to travel overseas where specific vaccination may be required.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here.

Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact careers@mhra.gov.uk.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

• Name : The Resourcing Team
• Email : Careers@mhra.gov.uk
  
  

Recruitment team

• Email : Careers@mhra.gov.uk
  
  

Further information

In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact the Resourcing Team at Careers@mhra.gov.uk, in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk - info@csc.gov.uk - Civil Service Commission Room G/8 1 Horse Guards Road London SW1A 2HQ