Department: Infrastructure
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Company: Canary Wharf Management Limited
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Reporting to: Infrastructure Project Manager
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JOB SUMMARY
Lead and supervise Infrastructure contracts and projects estate-wide with a key focus on ensuring rigorous health and safety compliance, effective management of the Permit to Work (PTW) system, and adherence to all regulatory requirements. Act as the primary point of control within the Infrastructure Department for reviewing Risk Assessments and Method Statements (RAMS), coordinating safe project execution, and enforcing permit-to-work protocols.
Working hours: Monday to Friday - 7am to 4pm/9am to 6pm alternate weeks.
Salary: £52,000-£58,000 per annum dependent on experience.
MAIN RESPONSIBILITIES
Health, Safety & Compliance Leadership
- Take ownership of the Permit to Work system for all infrastructure projects/contractors, ensuring permits are accurately reviewed, issued, controlled, and closed out in line with company policies and legal standards.
- Review and approve RAMS submitted by contractors and in-house teams, verifying competency, insurance coverage, and equipment certification prior to work commencement.
- Conduct comprehensive site inspections before, during, and after project activities to monitor compliance with approved RAMS and permit conditions, escalating any deviations or unsafe practices immediately.
- Maintain and manage the Impairment Register for equipment and system isolations related to project works, ensuring timely isolation and safe reinstatement.
- Liaise with Health & Safety and other relevant departments to continuously enhance compliance and risk mitigation strategies on projects.
- Prepare detailed reports on incidents, near misses, or non-compliance related to project activities for Infrastructure Services Management.
- Facilitate training sessions or toolbox talks focused on Permit to Work processes, safe work methods, and regulatory updates for project teams and contractors.
Project Coordination and Supervision
- Supervise infrastructure projects from initiation through to completion, ensuring all works are executed safely, on time, and within scope.
- Coordinate and communicate planned shutdowns, system testing, and other critical activities with tenants, stakeholders, and security teams to minimize disruption and maintain safety.
- Monitor contractor performance, verifying qualifications and compliance with all safety and permit requirements throughout the project lifecycle.
- Assist Infrastructure Project Management in developing project schedules, tracking progress, and ensuring compliance with health and safety standards.
- Ensure all project documentation—including permits, RAMS, certifications, drawings, and manuals—is maintained accurately and readily accessible for audits and reviews.
Administrative & Reporting Functions
- Keep the contractor information matrix and estate project calendar up-to-date, coordinating works to avoid clashes and ensure smooth delivery.
- Ensure timely and accurate completion of staff/contractor time and task records related to project activities.
- Support the issuance of permits through rigorous review of documentation and site readiness verification.
- Manage communications with all stakeholders, ensuring clear and timely notification of project impacts and safety requirements.
Additional Duties
- Provide out-of-hours project support as per business requirements.
- Perform other reasonable duties as requested by Infrastructure Services Management.
HEALTH, SAFETY AND WELFARE RESPONSIBILITIES
All employees must actively contribute to a safe working environment by complying with legal requirements and company policies. This includes adhering to safe working procedures, reporting hazards or incidents promptly, and supporting ongoing health and safety initiatives.
ENVIRONMENTAL RESPONSIBILITIES
Support and adhere to Canary Wharf Group PLC’s Environmental Policies, promoting waste minimization and energy-efficient practices during project execution.
QUALITY MANAGEMENT RESPONSIBILITIES
Ensure compliance with the company’s Quality Management System and ISO 9001 standards, applying all relevant procedures, plans, and documentation throughout the project lifecycle.
PERSON SPECIFICATION
- A relevant professional qualifications (Level 3 (or equivalent) Mechanical/Electrical) is essential.
- Demonstrable experience managing Permit to Work systems and RAMS in a project environment.
- Proven understanding of electrical, mechanical, HVAC and fire safety systems within complex estates.
- A good knowledge of street works/LANTRA safety legislation would be an advantage.
- Strong leadership skills with the ability to communicate effectively across all levels.
- The candidate must possess excellent organizational skills, including managing electronic permit applications and coordinating multiple contractors.
- Strong customer service skills for effective stakeholder engagement is essential.
- The candidate most be able to demonstrate the ability to work calmly under pressure, prioritise tasks, and meet project deadlines.
- High proficiency in project documentation and IT systems.
- Willingness to learn and adapt to changing safety regulations and project requirements.
Training Requirements (candidate will be expected to undertake the training below):
- IOSH Managing Safely
- NEBOSH General Certificate
- C&G Water Treatment/Confined spaces/LOLER/HTW/WAH and other industry standard training
- Relevant Emergency Procedures
- Insurance and Impairment Procedures
- NRSWA/LANTRA
HEALTH SAFETY AND WELFARE RESPONSIBILITIES
All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.
ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES
Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering.
QUALITY MANAGEMENT RESPONSIBILITIES
In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard.
COMPANY VALUES
Commit to Excellence
- Act with integrity and deliver high performance
- Put our customers at the heart of what we do
- Resolve issues by providing high quality solutions
Foster Collaboration
- Find opportunities to collaborate with others across the business to achieve shared goals
- Encourage inclusive networks and treat others with respect and fairness
- Use knowledge to work effectively with suppliers / contractors to meet shared goals
Encourage Engagement
- Confident in making decisions appropriate to the role
- Learn from mistakes and listen to constructive feedback to improve performance
- Prioritise safety and actively support community, wellbeing and sustainability programmes
Take Ownership
- Take pride in delivering high quality service which exceeds expectations
- Committed to opportunities for self-development
- Take responsibility for my own performance and look for ways to improve
Embrace Innovation
- Embrace change and innovation
- Proactively suggest ways to improve our business and encourage others to share ideas
- See new challenges as opportunities to deliver effective change
WHAT WE OFFER
Diversity and Inclusion
We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.
Flexible Working
As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent.
Learning and Development
At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.
Other Benefits
We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.
If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online.
Early applications are encouraged as we reserve the right to appoint at any point.
