Job Description
ADI Global Distribution now have the opportunity for a Inside Sales Associate to join the ADI team at our Cardiff store. This role will be working Monday - Friday and offers excellent, long-term opportunities to build a career within the electronic security industry.
As a Inside Sales Associate, you will be responsible for increasing market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.
JOB DUTIES:
Grow Customer Accounts for Profit
- Meet performance targets by growing revenue and increasing the margin of assigned accounts.
- Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
- Increase customer base by adding new customers
- Identify opportunities and convert customer purchases from competition
- Manage all existing accounts through steady communication using Customer Database
- Make Outbound Calls and reach a minimum number of calls every day to present leads.
Build Customer Relationship
- Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
- Educate customers about new products and product lines by keeping abreast of new developments in the industry.
- Maintain and update customer interactions in the tracking system
Demonstrate Product Knowledge
- Apply knowledge of products and/or services and sell it to customers
- Explain features and advantages to customers in entire non-technical terms
- Stay up to date on new offerings, technology trends through Industry News, and various other sources.
Create Brand Value - Promote ADI
- Leverage ADI Resources, Services, and Programs to educate customers
- Provide exceptional shopping experience in-store, by phone, and online.
YOU MUST HAVE:
- 1 year of Sales Experience
- Excellent verbal and written communication skills
- Computer literacy skills – Basic Knowledge to Operate Microsoft Office
- Desire to be in a Sales role and be accountable for Sales Revenue
WE VALUE:
- Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills
- Knowledge of Customer Relationship Management Tools
- Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets
- Prior distribution experience
- Excellent Negotiation Skills
- Ability to work as part of a team and autonomously
- Highly competitive Sales Skills with a desire to contribute to a winning team/organization
About Us
Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com .
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster , "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision . Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice . If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
JOB INFO
Job Identification : 16044
Job Category : Inside Sales
Posting Date : 2025-06-12T10:44:47+00:00
Degree Level : No Formal Education
Job Schedule : Full time
Locations : Unit 3 Malvern Drive,Cardiff Indstr.Park, Llanishen, Cardiff, CF14 5DR, GB
(On-site)
Incentive Eligible : SIP
Business : ADI Global Distribution
Hiring Salary Range : At Resideo, we are committed to inclusive and equitable compensation. Salaries are determined by factors like role responsibilities, candidate qualifications, and geographic location. We also provide additional benefits tailored to your location and role.
