Inside Sales

Liverpool, England, United Kingdom

7/3/2025

Are you passionate about sales and customer service? Do you thrive in a fast-paced environment and enjoy building strong relationships? Ellerman is looking for a motivated Inside Sales Executive to join our team in Liverpool.

Key Responsibilities:

• Lead Generation and Quote enquiry management.
• Fast and efficient Quote turnaround.
• Supporting Business Development Managers (BDM), Sales Managers and Sales Directors.
• Customer Communication- engaging with customers via phone/ email/ online platforms to understand their supply chain requirements.
• Account Management- maintaining and enhancing relationships with existing/ new customers to promote repeat business whilst looking at potential growth opportunities.
• CRM Management- Updating and maintaining CRM system with new leads/ opportunities.
• Customer Visits/ Meetings as required and when required by Management.
• Strong bond with Trade/Customer Service teams to ensure Ellerman can provide best in class customer experience i.e. Quotes/ Service Updates/ Schedules.
  
  

Skills and Experience Required:

• Strong Communication skill set. Proven and able to demonstrate excellent communication skills both verbal and written with customers.
• Sales Focused- Desire to increase sales and explore growth opportunities.
• Product Knowledge- Understanding your market and looking to actively promote within target market.
• Time Management- Strong organisational skills to manage accounts, mailboxes, tasks, CRM updates.
• Interpersonal Skills- Important to be able to build internal and external relationships as part of a team whilst representing company ethos and values.
• Knowledge of Short Sea shipping would be desirable but not essential.
• Proactive problem-solving skillset.
• Ability to work under pressure.
• Demonstrated experience in customer service and or sales environment.
• Previous commercial experience would be desirable but not essential.
  
  

Benefits:

Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:

• Competitive Salary: We value your skills and commitment.
• Discretionary Bonus: Because your hard work deserves to be rewarded.
• Pension Scheme: We've got your future covered.
• Annual Salary Review: Your growth matters to us.
• Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision.
• Interest-Free Company Loan: We're here to support you.
• Free On-Site Parking: Convenient and hassle-free.
• Cycle to work scheme
• Referral Bonus £750: Spread the word and earn some extra cash.
• Care First Lifestyle Programme: Because your well-being matters.
• Flu Jabs Annually: Stay healthy, on us!
• Life Assurance: We've got you covered.
• Electric Vehicle Charging Points at Work: Embrace sustainable transport.
• Flexible Career Pathway.
• Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes.