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Job Description
We are seeking a talented Inside Sales Engineer to join our dynamic team in Manchester. In this role, you will be responsible for providing technical sales support, preparing quotations, and addressing customer queries to drive our business growth.
- Analyse and respond to Requests for Quotations (RFQs) and project specifications, preparing accurate and timely quotations for engineering products and spare parts
- Handle urgent quote requests efficiently, prioritising tasks to meet customer deadlines
- Address technical queries from internal and external customers, providing expert advice on our product range
- Collaborate with contracts and service teams to ensure comprehensive customer support
- Respond promptly to emails and phone calls, maintaining excellent communication with clients
- Prepare detailed and high-quality quotations, focusing on accuracy and completeness
- Work towards achieving high levels of customer satisfaction through efficient and knowledgeable service
- Stay up-to-date with product developments and industry trends to provide informed recommendations to customers
Qualifications
- Bachelor's degree in Electrical and Electronic Engineering, Mechanical Engineering, Chemical Engineering, or a related field
- 2-4 years' experience in quotation preparation, sales support, inside sales, or customer support within an engineering context
- Strong technical knowledge of engineering products, preferably in valve, actuator, instruments, or control systems
- Proficiency in Microsoft Excel and Outlook
- Excellent verbal and written communication skills in English
- Strong analytical and problem-solving abilities
- Ability to work efficiently under pressure and meet tight deadlines
- Exceptional attention to detail and organisational skills
- Customer-focused mindset with a commitment to providing high-quality service
- Experience with GEM portal tenders would be advantageous
Additional Information
Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.
Our purpose is Keeping the World Flowing for Future Generations.
For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.
Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.
Rotork is going through an exciting period of change and growth, building on our existing market leadership. It's a great time to join us and make an impact in shaping the future of our business.
