Inside Sales Engineer

Job location: Aberdeen, Scotland

Please note: Ideally, you will live within a reasonable commuting distance of our city centre Aberdeen office or be willing to relocate to the area at your own expense.

Job Purpose

To generate and create profitable sales from existing and new customers, and to provide support to external sales and clients.

Duties and Responsibilities (not all inclusive)

Individual must be able to perform the essential duties with or without reasonable accommodation.

• Provide technical assistance and support for customers regarding technical specifications of products, and trouble shoot applications as needed
• Understand the customers’ business and determining customer requirements and expectations in order to recommend specific products and solutions
• Working closely with the General Sales Manager to establish the best commercial and technical offer to meet clients’ needs
• Meet the quote and order processing KPI’s and maintain CRM data accurately and promptly
• Ensure all sales procedures and rules are understood and followed
• Ensure that business systems and tools, including SAP, are used effectively and in line with business requirements
• Prepare quotations, assimilation of costs, technical compliance, assessment of margins – to ensure the submission of the best commercial and technical bid to win the order
• Carry out negotiations with clients to assess their needs, tailoring all bids and tenders to suit customer demand
• Ensure that sales orders are entered in line with agreed procedure and that supplier sub orders reflect the project technical and delivery schedule requirements
• Ensure that BOM’s and work instructions are created and distributed effectively
• Provide sales support for other colleagues in the team and advise on best practice and protocol
• Ensure all sales related documentation and communications are filed in line with agreed practices and in accordance with ISO approved quality system requirements
• Liaise with clients and attend client visits to follow up and secure bids as required
• Troubleshoot / problem solve issues, escalating any urgent issues immediately to management
• Support the General Manager and wider MRC team in the execution of our local and international contracts
• Collate and produce regular reports as required
• Any other ad-hoc duties that may be delegated by management that are within the capabilities of the Technical Internal Sales Representative

Education, Experience & Ability Requirements

Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.

• A minimum of three years technical sales experience - with valves and/or automation experience preferable
• An understanding of oil and gas industry specifications is preferable
• Engineering background – ideally mechanical or automation
• Excellent communication skills verbal and written
• Proven track record of working to tight deadlines
• Computer literate – ideally experience with SAP or similar in-house ordering system
• Educated to HNC level or equivalent

What's in it for you:

Looking for an inclusive, fun, and challenging environment where your talents and hard work are rewarded? Join our global team of experts and receive:

• Competitive Salary
• Company-Matched Pension Scheme
• Generous Holiday Allowance - 23 days' annual leave, plus paid time off over Christmas and all UK bank holidays
• Long Service Rewards - We celebrate your loyalty and dedication with our long service recognition scheme
• Company Sick Pay Scheme.
• World-Class Learning Hub
• Health & Wellbeing Rewards - Take part in our wellbeing programme and earn vouchers to spend in your favourite high street or online stores
• Life Assurance - Peace of mind with death-in-service cover
• Employee Assistance Programme (EAP) - Confidential support for your wellbeing, whenever you or your family need it
• 24/7 Virtual GP Access - Speak to a doctor anytime and anywhere
• Ride-to-Work Scheme - Enjoy tax savings on a new bike and improve your commute and health

Working Conditions

For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.