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Job Title: Insurance Administrator
Location: Northwest Veterinary Specialists
Reporting to: Client Services Team Leader
Job Type: Permanent, Part-Time (28 Hours P/W)
Northwest Veterinary Specialists are recruiting for an Insurance Administrator based at their hospital in Runcorn. In this position you have the opportunity to excel and enhance your transferable skills whilst working as part of a friendly and supportive team. The purpose of the role is to provide efficient administration of all insurance claims and insurer queries relating to the claims, with a high level of detail, as part of the wider client services team. This is a permanent part-time role working 28h per week. Monday, Tuesday, Wednesday & Friday 10.30am-6pm.
- Processing and submitting all insurance claims, via paper claims, online portal, and Vetenvoy claims via the Practice management system.
- Updating insurance tracker with information regarding claims
- Excellent telephone communication with clients and insurers.
- Resolving insurance company queries, and client queries regarding claims.
- Keeping the insurance email inbox up to date and dealing with any matters arising.
- Liaising with the credit controller to send off claims in a timely manner to keep all debt relating to the business to a minimum.
About Us
Northwest Veterinary Specialists, formerly Northwest Surgeons, established in 2003, grew from a family run business to become one of the Northwest's leading orthopaedic referral hospitals. Following the introduction of Internal Medicine in 2009, Northwest Veterinary Specialists evolved into a Multi-Discipline Veterinary Hospital.
We are situated in a purpose-built multi-discipline Veterinary Hospital offering 24 hour in-patient care facilities with a qualified clinical team, located just off Junction 12 of the M56.
At Northwest Veterinary Specialists, we aim to enhance the lives of our patients, by providing effective, appropriate, surgical and medical solutions when specialist input is required.
At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.
We offer:
- 25 days annual leave plus Birthday Day (non-contractual)
- Life assurance 4 x salary
- Pension Scheme 3% employer, 5% employee contributions Salary Sacrifice
- Enhanced Sick Pay
- Enhanced Family Leave
- E-cars Salary Sacrifice (perm only)
- Cycle to Work Scheme Salary Sacrifice (perm only)
- Refer a Friend
- Pet Insurance Discount
- Discount Platform – Benefits Hub
- Associate Assistance Programme
- Eye Care Scheme
- Headspace
- Annual Flu Voucher.
For more information on this role please reach out to our Talent Acquisition Coordinator Sofia on
[email protected]
