If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
Job Title: Veterinary Insurance Administrator
Location: Bletchingley, Surrey
Job Type: Fullt-ime 40h p/w Monday-Friday
About Us:
North Downs Specialist Referrals is a progressive, team-oriented Referral Veterinary Hospital located in Bletchingley, Surrey. We are dedicated to delivering outstanding care to animals and exceptional support to our clinical and non-clinical teams. We are currently seeking a reliable and proactive Insurance Administrator to join our team. This is a permanent full-time position working 40h per week Monday to Friday.
- To process all insurance forms in liaison with clients, clinicians and insurance companies
- Managing insurance claims
- Completing and processing claim forms
- Dealing with insurance queries from clients, referring veterinary surgeons and insurance companies
- Managing insurance claims
For direct claims
- Liaising with clients re payment of admin fee and deposit
- Talking client through the process and ensuring that all forms are correctly completed
- Liaising with insurance companies to organise pre-authorisation when necessary
- Following up any queries between client and insurers
- Arranging pre-authorisations for client
- Maintaining monthly report of claims submitted
- Scanning documents into Jupiter System
- Other admin tasks as may occasionally be requested by the Client Care Manager and to support the rest of the Admin team (e.g answering telephones, arranging appointments etc).
The ideal candidate will demonstrate;
- Experience in the same or similar role
- Attention to detail
- Good customer service skills
- Confident telephone manner
- Good team working skills
- A knowledge of the veterinary profession would be an advantage
Benefits
- 5 weeks holiday + bank holidays + Birthday Leave
- Extensive free online Linnaeus CPD program
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:
- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme
About Us:
North Downs Specialist Referrals are an internationally acknowledged referral centre of excellence for specialist veterinary care. Our RCVS accredited practice offers access to one of the largest groups of veterinary specialists within the UK and Europe. We are continuously aiming to provide the highest standards of medical and surgical care for our patients within a caring and compassionate environment.
Our team consists of over 60 Registered Veterinary Nurses (RVN) and 31 recognised specialists in surgery, internal medicine, ophthalmology, oncology, neurology, cardiology, dentistry, diagnostic imaging and anaesthesia.
North Downs Specialist Referrals is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.
At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.
We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.
All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about NDSR, Linnaeus or the role please contact our Talent Acquisition team at
[email protected]
