Insurance Operations Analyst

Job Title: Insurance Operations Analyst

Location: London (Hybrid working, 3 days in office)

Role Purpose:

Aligned to the IUS team to create and deliver an excellent and cost-effective management Information service to Underwriting Services International Insurance Team Heads and other relevant stakeholders in the following areas:

• Build effective analytical products to ensure all regulatory, portfolio, and operational reporting is accurate and delivered within required timelines
• Risk and exposure recording
• Regulatory and compliance reporting
• Strategic reports that drive decisions making processes
• Underwriting Management Information in support of Team meetings and Quarterly Performance Reviews
• Internal cyclical and ad-hoc reporting

Key Responsibilities:

Technical Performance:

• Assist in the preparation of the insurance sector information for key stakeholders, including but not restricted to;

-Exception reports & performance reports

-Regulatory and compliance centric reports

-Strategic decision-making reported outcomes

-Development of analytical levellers and their parallel associations when analysis MI data

• Provides relevant information to meet Aspen's obligations. (e.g. for Team Head, ratings agencies and regulatory authorities).
• Where necessary assists in the management of Aspen's counterparty information i.e., ratings and other counterparty details to maintain data security, compliance and facilitate management information.
• Contribute to the successful measurement and controls underpinning IUS processes in relation to Aspen's compliance

Strategy and Planning:

• Using reporting development and report analytical skills to contributes to the design and implementation of the operational team plans to ensure these include operational considerations for delivery.
• Determines own work priorities and activities in line with agreed plans to ensure the achievement of personal and team objectives.
• Embrace and align management MI to ensure expected outcomes in the most cost-effective manner
• Provide system expertise to develop reporting suite that demonstrate plan execution

Policy, Process and Procedures:

• Contributes to Aspen's Insurance segment procedures and controls for the collection, review, consolidation and analysis of contractual risk information.
• Assists in the delivery and future development of Aspen's Insurance processes and systems, to ensure an efficient management and reporting of insurance records.
• Ensures Management MI is aligned with compliance & relevant legislation, industry codes and company policies and procedures to protect Aspen's regulatory position.
• Ensures that electronic files are maintained in a logical and accessible manner. Ensuring all reports are documented to provide clarity, context and understanding
• Strong alignment and guidance provided to the offshore team to facilitate expectations and outcomes
• Ensures awareness of and compliance with regulatory and legislative requirements
• Strong contribution to the development of relevant and decision-making MI

Environmental Awareness/Customer Focus:

• Builds and maintains strong key stakeholder relationships in order to provide an effective service to the business
• Maintains a primary focal role for IT related queries and associated resolution
• Continually develops knowledge of IT dynamics and market technology initiatives to support business performance.
• Report and make recommendation of any operational risk to the Head of IUS at the earliest opportunity
• Recognise and demonstrate awareness that everyone is the first line in addressing risk concerns and exposures
• Resolve customer queries, demonstrating a subject matter expert role, whilst escalating where needed

Requirements & Skills:

• Degree level education (or equivalent)
• +/- 2 years of relecant experiecne experience
• Broad based reinsurance and/or insurance experience
• Lloyd's market experience preferred
• Strong interpersonal and communication skills
• Exceptional Proficient in MS Office applications effectively e.g. Excel and other departmental software packages
• Strong IT development skills in Visual Basics or equivalent programmes
• Able to manage conflicting priorities to achieve deadlines
• Able to plan effectively and efficiently
• Strong customer orientation skills
• Ability to collaborate effectively within a team environment
• Good organisational skills
• Able to work independently as well as a team player
• Strong attention to detail and investigative skills
• Able to produce MI and detailed reports at various levels
• Ability to analyse data and use for decision-making
• Relevant knowledge of (Re)insurance customs, practices and procedures
• Sound understanding of (Re)Insurance concepts
• Working knowledge of company systems
• Knowledge of legal and regulatory requirements (specific reference to FCA/Lloyds regulation)
• Knowledge of Aspen's underwriting process and LoB specific nuisances and Expected MI outcomes
• Understanding of London market practises as they align to MI production

About us:

Since Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully-tailored solutions. We believe the way we work is just as important as the work we do, and we are guided by our core values of respect, honesty, trust and professionalism.

Aspen is a great place to develop your career offering an exciting and challenging environment where achievement is rewarded.

We are committed to creating an inclusive recruitment experience. If you have a disability or long-term health condition and require adjustments to the recruitment process, our Adjustment Concierge Service is here to support you. Please reach out to us at [email protected] to discuss further.

This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.