Integration Sales Manager

Who we are:

At TrueLayer, we’re building the future of payments. We’re on a mission to take on outdated payment methods with a solution designed for today’s online, on-demand economy. By removing friction at the heart of commerce — the payment — we’re making it faster, safer, and smarter for everyone.

To date, we’ve raised $300 million from world-renowned investors including Stripe, Tiger Global, Addition, and Tencent. With offices in London, Milan, and Dublin, we’re trusted by industry leaders like RyanAir and Just Eat Takeaway. But this is just the beginning.

We’re reimagining how the world pays, invests, shops, and saves. We’re transforming payments for industries like e-Commerce and iGaming, redefining what’s possible with technology and innovation. Now, we’re looking for people who are ready to help us build a brand that changes an industry.

Description

TrueLayer’s Integration Sales team is primarily responsible for taking clients live quickly with great quality. When considering our performance, the key measures we take are: How much did we take live? How quickly did these go live? How high was the quality of what we took live.

We are closely involved in the sales process, where we provide technical product expertise to sales conversations/pitches.

We are told by customers time-and-again that the quality of our Integration Sales Managers is a big part of a) why they decided to work with us and b) why the launch was such a success. Internally, we are seen as a bridge between Commercial functions like Sales and Customer Success and technical functions like Product and Engineering.

As such this role is highly cross-functional and requires a range of skills. It’s perfect for smart, committed non-specialists who see themselves as quick learners across a wide range of skills.

We rely on them to ensure clients are given world-class service with the utmost trust and diligence and ensure that their experience of using TrueLayer’s products exceeds their expectations.

Integration Sales Managers are “Trusted Advisors”, working to map out use cases and ensure our Customers realise the value in our service. We are looking for Integration Sales Managers to facilitate the onboarding and technical integration which includes providing technical guidance, feedback and best practices based on the customer use cases. This also includes working with prospects and showing them solutions as to how an integration with TrueLayer would solve their problems.

The Integration Sales Manager is a TrueLayer expert, being an advocate externally and bridging the relationship between customers and internal teams of product, sales and engineering.

If you are tech-savvy, enjoy building relationships and are excited to play your part in our story as we expand our platforms across Europe, we want to hear from you!

What we expect from you as an Integration Sales Manager:

• Enable TrueLayer customers to integrate with our APIs
• Show technical leadership, by identifying best practices for API integration and assisting customers with their implementation
• Create check-ins with customers to promote integration, deliver value and assist with technical issues
• Advocate for our Customer needs internally by delivering insightful, quantitative feedback
• Work closely with customers on identifying unique use cases, and developing collateral to assist in their product build
• Create and prioritise feature requests to ensure the growth of the product’s capabilities and potential
• Form a relationship with key customers post-integration to ensure that their future technical requirements are mapped and met

Requirements

About you:

• Have experience in a Sales Integration, Sales Onboarding, Customer Success, Solution Engineering, Technical Support or Developer relations role
• Enjoy working on complex use cases and developing the right tools for the benefit of customers
• A good understanding of APIs
• Can switch between communicating with internal and external stakeholders, both technical and non-technical
• Be able to prioritise efficiently without compromising on quality
• Be focused in your approach and think ahead of customer needs to ensure a seamless consumer experience

We would be particularly excited if you have:

• Experience working in iGaming
• Any previous work in a SaaS company
• A computer science or technology focussed degree

Don’t meet all the requirements?

Multiple studies have shown that women and people of underrepresented groups are sometimes less likely to apply to jobs unless they meet every single requirement. At Truelayer, we are committed to building a diverse workforce, so if you are excited about this role and have the essential skills, but not the entire checklist - we’d still love to hear from you!

Benefits

What you can expect from us

• Meaningful equity in the company 💰
• Flexible hours and hybrid working — work from home 🏡and our incredible offices in London 🇬🇧Milan 🇮🇹 and Dublin 🇮🇪
• Need to collect the kids from childcare? Love a workout in the gym first thing? No worries, we trust you to do your best work within our hybrid framework 🧘
• A one-off remote-working budget to help you set up your home office 💺
• 24 days holiday as standard ✈️ with flexible bank holidays, so you can take those days whenever you like 🌍
• 12 fully-paid wellbeing days a year and your birthday off (on top of the holiday allowance) 🕊️
• 2 volunteering days to support causes important to you
• 90 day ‘work from abroad’ policy 👩‍💻☀️
• Generous parental leave, above and beyond statutory requirements and with no minimum tenure 👪
• Competitive pension contribution at 4% & 4% 🧓
• Private health insurance from the day you start 🧑‍⚕️
• Membership of mental wellbeing platform Spill and premium Calm subscription
• A £1000 budget to spend on learning & development each year 📚
• Free lunch from Just Eat 🥙 (If you choose to work from the office on Tuesdays, Wednesdays and Thursdays)

At TrueLayer, we don’t just do inclusion and diversity. We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. We strongly encourage applications from underrepresented groups (e.g. people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from all socio-economic backgrounds). If you’d like to discuss alternative working patterns, please let us know.

We will always aim to make appropriate adjustments to ensure we are fully inclusive to people with different needs during our interview process. So if you need us to make any adjustments to suit your individual needs please let us know - we’ll be happy to support you.