Interaction Designer

FDM is a global business and technology consultancy seeking a Interaction Designer to work for our client within the public sector. This is initially a 3-month contract with the potential to extend and will be a hybrid role based in London.

Our client is seeking an experienced Interaction Designer to help shape and deliver high-profile digital products and services for some of the UK’s largest organisations, including public sector bodies. This is an opportunity to make a real impact by designing innovative, user-focused solutions that deliver measurable value to businesses and society.

Working with leading technologies and a collaborative, multi-disciplinary team, you will take part in all phases of the design process—from research and concept creation to final delivery—ensuring solutions are usable, accessible, and aligned with user needs.

You will also contribute to the development of our design capability, supporting the growth of their Centres of Excellence, service offerings, and engagement with clients.

Responsibilities

• Support the end-to-end design of new digital products and services
• Create high-quality, compelling design outputs such as personas, journey maps, service blueprints, wireframes, and prototypes
• Lead and facilitate design workshops and sprints involving users, stakeholders, and delivery teams
• Collaborate with user researchers to ensure design decisions are evidence-based and focused on real user needs
• Rapidly design and iterate digital prototypes for user testing and validation
• Support and mentor other designers within the team
• Contribute to business development activities and the continuous improvement of design practices and processes

Requirements

• Minimum of 5 years’ experience in user-centred design across the full product lifecycle, from discovery to live service
• Skilled in creating both paper and digital prototypes, with the ability to iterate designs based on feedback
• Comfortable working alongside developers, with an understanding of accessibility, security, version control, and hosting constraints
• Experience working in agile, multi-disciplinary teams within complex digital transformation projects
• Demonstrable experience delivering services in the UK public sector, including use of the GOV.UK Design System and adherence to Government Digital Service (GDS) standards
• Proficient in interaction design tools such as Adobe Creative Cloud, Sketch, and Figma
• Ability to create dynamic prototypes using HTML, CSS, and JavaScript
• Prior experience in consulting roles, or working in a client-facing capacity

Why join us

• Career coaching, mentoring and access to upskilling throughout your entire FDM career
• Assignments with global companies and opportunities to work abroad
• Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
• Annual leave, work-place pension and BAYE share scheme

About FDM

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.