Internal Communication & Engagement Officer

London, England, United Kingdom

8/11/2025

• Internal Communication & Engagement Officer
• Based at London Stansted Airport
• Full time position
• 12 Months Fixed Term Contract
• Hybrid available
  
  

About Us

Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region.

Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities.  Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.

Benefits

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:

• Bonus scheme
• 10% company contribution pension
• 25 days holiday plus bank holidays
• Free parking
• Subsidised public transport
• Huge range of company discounts
• 2 volunteering days per year
• Free Virtual GP service, available 24 hours a day, 7 days a week
• Care Concierge service
  
  

The Role

Responsibilities

This is an exciting opportunity for someone who is keen to continue their career development by being involved with a landmark transformation project of national significance. Clear communication to colleagues is essential in managing the changes this programme will demand. Your key responsibilities will be:

• Support the delivery of internal communication strategies that foster employee engagement and connection.
• Contribute to planning and executing engaging campaigns for airport-wide initiatives.
• Manage key communication channels such as newsletters, intranet, digital signage, and team briefings.
• Write and edit clear, compelling content tailored to different audiences and platforms.
• Use creativity to bring communication campaigns to life in fresh and memorable ways.
• Build strong working relationships with teams across the business to understand their communication needs.
• Ensure messages reach all colleagues by considering diverse perspectives and communication preferences.
• Discover and share inspiring stories and updates that celebrate achievements and build community.
• Collaborate with marketing and external communications teams to maintain consistent messaging.
• Monitor communication effectiveness and suggest improvements to enhance reach and impact.
  
  

What will make you successful in the role?

In order to successfully deliver within this position, you will posses the following:

• Clear and professional written and verbal communication skills
• The ability to work autonomously, with experience of managing own diary and workload
• A proactive and curious approach
• Ability to prioritise and respond to incoming actions
• A creative outlook, with a desire to innovate
• Profficience in MS Office Suite
• Experience dealing with multiple stakeholders up to Director level
• Experience with multiple internal communication chanels
• Experience of using inDesign/Photoshop would be beneficial
  
  

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing [email protected]

Our Colleague Resource Groups include: Women’s Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity