Internal Communication Specialist

Contract: 12 month secondment / fixed term contract

Shift Pattern: 30 hours (4 days per week)

Closing date: Thursday 17th July

Recruitment Partner: Frankie McCallister-Lyas

Overview:

As an Internal Communications Specialist in our dynamic Internal Communications team, you'll be at the forefront of delivering the Boots UK and No7 Beauty Company internal communication strategy. Your mission is to connect, engage, and inspire our team members. You'll partner with various senior stakeholders to communicate effectively with large groups of colleagues.

In this role, you'll explore exciting and innovative ways to inform our people, boost engagement, and inspire team member advocacy across multiple campaigns and projects. Meaningful and effective internal communications are the heartbeat of our culture – and this role is pivotal in ensuring we connect with all our team members at the right times, enabling our people to thrive and connect with each other.

We're looking for someone who thrives on shaping and delivering bold and engaging colleague communications in a fast-paced environment. With a proven track record of using communications and engagement tools, tactics, and techniques, you'll bring projects and campaigns to life with creativity, great planning, and curiosity, both digitally and face-to-face. This role will suit a proven internal communications professional who has already earned their stripes and wants an opportunity to showcase their skills in a high-achieving professional IC team.

Key Responsibilities:

• Drive and deliver creative and engaging communication campaigns that support our commercial strategic priorities and HR-led projects.
• Produce professional written, visual, and digital content across Boots and No7BC’s internal channels.
• Foster great conversations between leaders, managers, and colleagues through our core internal communication channels.
• Measure and report on the effectiveness of our communication activities and channels.
• Ensure the successful delivery of business-as-usual communications activities.
• Build and nurture relationships with key stakeholders, actively developing them.
• Leverage your strong interpersonal skills, confidence, and emotional intelligence to collaborate effectively with peers, senior/external stakeholders, and influencers, maintaining a network across the organisation. You'll work closely with our Marketing, HR, and Studio and Content teams.
• Use your advanced planning and organisational skills to anticipate stakeholder needs, plan communications in advance, and always think one step ahead to achieve the best results.

What you'll need to have:

• Excellent writing and verbal skills and a strong command of the English language.
• A passion for storytelling, creative use of language, visuals, flair and tone of voice to create compelling content in engaging formats.
• You’re a newshound and love connecting with people on a personal level to unearth meaningful stories and content – and bring them to life in a considered, responsible way.
• You possess an aptitude for business thinking and can use data to demonstrate the value your internal communications campaigns add to the business.
• Creative and with an eye for design. You can create engaging content, and will turn your hand to creative platforms when required.
• Technically competent with an excellent working knowledge of social media and digital technology.
• You're resilient, able to work quickly and stay calm under pressure, and to deadlines.
• You're a relationship builder with strong interpersonal skills – someone who works well with peers and with senior/external stakeholders.
• You are aware of the broader internal comms industry, you seek information and examples of what other companies IC teams are doing, and you know what internal communications best practice looks like.
• You have a knack for coming up with creative ideas that inspire colleagues to become advocates for our brands, products, services, and culture.

Why Boots:

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

Our benefits:

• Boots Retirement Savings Plan

• Discretionary annual bonus

• Generous employee discounts

• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.

• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. (Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate)

What’s next:

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you’ll be notified by email.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.