Internal Communications Adviser

Division – Operations

Department – Communications

Salary - National (Edinburgh and Leeds) ranging from £43,300 - £54,100 and London £46,400 - £57,900 per annum (Salary offered will be based on skills and experience)

About The FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

We’re currently recruiting for an Internal Communications Adviser to support a range of exciting initiatives aimed at engaging our colleagues. The Internal Communications team exists to help the FCA workforce be the best it can be. Working closely with HR and stakeholders across the organisation, the team provides expert communications advice and delivers insight-led, outcome-driven messaging to over 5,000 colleagues.

As part of the wider Communications Directorate—which also covers public affairs, media relations, our external website and publications—the Internal Communications team plays a vital role in shaping how we communicate internally. Together, we influence opinions and behaviours to support consumers, drive growth and combat financial crime.

It’s an exciting time to join us. We’ve recently expanded our team and are evolving how we work to deliver more engaging, insight-led, audience-focused communications. If you’re looking to be part of a supportive and dynamic team, enjoy working across a wide range of issues and are ready to be challenged, curious and creative—then we’d love to hear from you.

What will you be doing?

• Partnering with stakeholders to deliver internal communications campaigns and announcements that stand out in a busy landscape
• Creating strategic communications plans that are insight-led, audience-focused and proportionate to the message
• Drafting and editing content for a range of internal channels—including news articles, blogs and senior leader messaging
• Curating and coordinating messaging across the internal communications team to ensure consistency and clarity
• Managing and evolving our channels, ensuring they meet audience needs and reflect best practice in internal communications
• Publishing content on our intranet and other internal platforms, ensuring timely and relevant updates
  
  

What will you get from the role?

• Ownership of end-to-end campaigns, from strategy through to delivery
• Creative freedom to shape tone, messaging and execution across multiple channels
• Exposure to complex topics, with the opportunity to simplify and clarify for a diverse internal audience
• Collaboration with a dynamic team, where ideas are shared, challenged and celebrated
• Trusted adviser status, building strong relationships across the organisation and influencing how messages are delivered
• A fast-paced, varied environment, where your ability to manage competing priorities will be key to success
  
  

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Proven track record of creating and delivering successful multi-channel internal communications strategies in a professional setting
• Demonstrable experience in drafting, editing and proofreading communications that are clear, concise and consistent across various formats and audiences
• Substantial experience working within central or local communications functions—this may include roles focused on project delivery, organisational change or stakeholder engagement
  
  

Essential

• Engagement – ability to make connections between communications needs and being able to get to the heart of ‘what does this mean for me?’
• Ability to build and maintain effective working relationships with people at all levels, whether internal or external.
• Delivery – ability to draw on your knowledge and experience to advise colleagues and deliver engaging internal communications.
• Judgement – experience of evaluating the pros and cons of channels and messaging options, proposing how to reach the target audience and considering lessons learned as well as benefits and risks.
• Experience of drafting and editing different types of internal communications content for a range of channels, including video content.
• Excellent written and oral communication skills, with the ability to quickly grasp complex issues and distil them for an internal audience.
• Strong project management skills, with the ability to balance, prioritise and manage competing demands.
• Ability to work as part of a team as well as exercise your own judgement and initiative.
  
  

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

Benefits Of Working At The FCA

• 25 days holiday per year plus bank holidays
• Hybrid working (work from home up to 60% of your time)
• Private healthcare with Bupa 
• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35) 
• Life assurance of eight times your basic salary 
• Income protection 
  
  

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours and job shares.  We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded as Corporate – Senior Associate Level 7
• Advert Closing Date: 24th September
• CV Review/Shortlist: 25th - 26th September
• First Round Interview: w/c 6th October
  
  

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

Got a question?

If you are interested in learning more about the role, please contact Raimonda Stankute at [email protected]

Applications must be submitted through our online portal. Applications sent via email will not be accepted.