Internal Communications Manager

Could you be Incommunities new Internal Communications Manager? This is an exciting time to join us, playing a key role to ensure that employees are informed and engaged, fostering a positive organisational culture and alignment with company goals. You will develop and implement communication strategies, manage various channels, and work with senior leadership to convey key messages.

About us

We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.

This year we've launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives.

Duties include:

• Develop and implement comprehensive internal communication strategies, plans, and campaigns to ensure that key messages are conveyed clearly and consistently and align with organisational goals and support organisational change initiatives.
• Manage various communication channels, including newsletters, email, intranet, company-wide meetings and events and in-person briefings, ensuring they are effective and reach the right audience.
• Create engaging and informative content, including articles, videos, presentations, and social media posts, that translates complex ideas into clear and impactful messages to effectively communicate key messages and stories.
• Ensure communication is both engaging and effective, measuring its impact and incorporating employee feedback to assess the effectiveness of communications and make necessary improvements.
• Collaborate effectively with cross-functional internal teams, including the People team, strategic business change, and senior leadership, to ensure alignment and coordination of communications efforts across the organisation.
• Manage partnership activity and external agency relationships.
• Line management of the Internal Communications Specialist.

About you

• Can join the dots and translate strategy into communications that land with impact.
• Enjoy a fast-paced environment, managing multiple projects at once.
• Enjoy working autonomously, driving your own workload and prioritising for yourself and your team.
• Are comfortable planning and organising projects and large-scale events.
• Can take a structured approach to evaluating the effectiveness of communications.
• Are comfortable working with stakeholders at all levels of the organisation.

Requirements

• Excellent written and verbal communication skills, with the ability to effectively convey complex information to diverse audiences.
• Ability to build and nurture strong relationships at all levels of an organisation through proactive outreach and engagement.
• Creative thinking with a strategic mindset.
• Strong project management and organisational skills with the ability to manage multiple projects and deadlines effectively.
• Familiarity with and proficiency in using various communications tools and platforms.
• Adaptability and flexibility in a changing environment.

Benefits

• Salary from £48,452 up-to £52,970 per year depending on experience
• Social Housing Pension Scheme - upto 10% employer contribution
• 28 days annual leave that increases with service plus bank holidays
• Option to buy and sell annual leave
• Training, development, and qualification opportunities
• Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
• Corporate health scheme membership
• Agile and hybrid working
• Access to an Employee Assistance Programme
• Cycle to work scheme
• Local gym membership discounts.
• A team of trained Mental Health First Aiders who are available for colleagues to contact for support

Join Our Team!

We're looking for great people to join us! At Incommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know that diverse perspectives make us stronger.

Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives.

Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know.

We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace.

💡 Apply early! We review applications as they come in and may close the advert before the deadline.

Ready to make an impact? Come work with us!