Internal Sales Advisor

Who are we?

Hydraquip are the UK’s largest independent onsite hose replacement company, offering a 24/7 365-day service nationwide. We have been established for over 30 years and have ambitious plans for further growth in the coming years. Our hydraulic trade counters carry a comprehensive stock of fluid power products from stock to offer an instant over the counter response, with access to 70,000+ products available for next day delivery. Each hydraulic trade counter has been built with dedicated production facilities to allow the manufacture of a one off, or high volumes of hydraulic hose assemblies with optional testing, labelling, bagging or including them into multi components kits.

A day in the life of a Internal Sales Advisor

Our Internal Sales Advisors work closely with the Branch Manager and Technical Sales Representative in day-to-day depot administration and sales activities. A part of your day will be communicating with both new and existing customers via phone & email, understanding their needs & requirements, always delivering excellent service and driving sales where possible. You will be using our computer system to generate quotations, process orders, raise purchase orders to suppliers and other branch focused administration tasks.

Your duties will also include:

• Assisting and actioning customer enquires

Processing of sales orders & quotations

Identifying, sourcing & component selections

Provide prompt customer service to the highest standards

Completing general administration duties

Logistics co ordination of outgoing orders

Who we are looking for:

You will need a customer focused approach and be confident and happy to support customers with their requirements over email and phone, and proactively engage with potential future customers. As our Internal Sales Advisor, you will have had previous experience in a similar customer facing role, perhaps in another industry.

Whilst not essential, previous knowledge of hydraulic & pneumatic components will be a distinct advantage.

What’s in it for you?

• Competitive salary
• Annual salary review & regular appraisals
• Additional holiday purchase scheme
• Employee Assistance Programme (free 24/7 support helpline & up to 6 counselling sessions)
• 1 paid volunteering day per year
• Employee discounts with major retailers (including groceries, technology & holidays)

Wellbeing & mental health support from trained mental health first aiders

Refer a friend recruitment bonus scheme

Cycle to work scheme

Company pension scheme

We are an equal opportunities employer and are committed to developing diverse teams and an inclusive working environment. We believe that people from varied backgrounds and cultures give us different perspectives. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. We encourage applications from candidates of all backgrounds.

If this opportunity seems like a good fit for you, we’d love to hear from you! Click apply below