International Logistics Manager (Spanish Speaking Preferred)

Role Overview:

A key logistics leadership role responsible for managing international stock movements (from UK & EU distribution centres) to stores globally. The role involves process optimization, cross-functional collaboration, partner relationship management, and operational reporting.

Key Responsibilities:

• Operational Management:
• Oversee stock delivery via Dunstable DC, EU DC (K+N), and NIC networks.
• Ensure timely and optimized order fulfilment.
• Manage logistics partner relationships and day-to-day issue resolution.
• Process & Service Improvement:
• Improve delivery service plans seasonally.
• Balance transport costs with store service levels.
• Lead logistics efficiency initiatives (e.g., delivery lead times, pick frequency, and inventory management).
• Collaboration & Communication:
• Work cross-functionally with Merchandising, Commercial, Store Operations, and Finance.
• Support new store openings and closures.
• Communicate performance insights to senior stakeholders, including board-level reporting.
• Data & Compliance:
• Maintain accurate product logistics data (dimensions, weight, tariffs).
• Ensure compliance with customs and import/export regulations.
• Collaborate with Group Tax and Finance to address international trade issues.
• Strategic Involvement:
• Contribute to budgeting and forecasting for international logistics.
• Support future logistics network planning and international growth.
• Develop strategy for the EU DC including non-ITR (International Tax Regime) products.

Requirements:

• Strong analytical and communication skills.
• Logistics, retail, or merchandising experience (WHSmith experience is a plus).
• Project planning skills and flexibility to travel across the UK and EU.
• Spanish language preferred but not mandatory.

About WHSmith:

A globally recognized retailer with over 230 years of history, operating in 30+ countries. WHSmith values innovation, pace, and inclusivity, and prides itself on being a trusted brand in travel and high street locations.