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Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Position Summary: This position is in the International Sales Export Team based on our site in Loughborough. We supply our customers across Eastern Europe, Middle East and Africa with a huge range of scientific products and services.
Day to day responsibility for export customers for allocated areas, duties including preparing documentation for shipments worldwide, filing and general shipping administration, meeting of deadlines for shipments and general resolution of customer enquiries, both verbal & written from a shipping perspective; handling of TPM and due diligence of customers
We are looking for someone who:
- Working alongside Export sales team to provide exceptional shipping & administration support, for customers in the EEMEA region. Handling and responding to all types of Shipping and administration issues – shipping documentation, hazardous paperwork and general enquiries which can be complex in nature, whilst aspiring to exceed Individual/Departmental/Company critical metrics and thoughtfully balancing the customer needs with business demands.
- Rigorously adhering to customs & export compliance regulations.
- Handling TPM and adherence to current due diligence requirements
- Highly skilled in promoting a positive corporate reputation. Maintains composure even when faced with the most difficult or challenging situations and has the ability to navigate through organizational boundaries
- Be flexible with working hours to meet business needs
- Effectively perform your duties whilst acting at all times in accordance with the Dignity at Work Policy, Code of Business Conduct and Ethics and our values of Integrity, Intensity, Innovation and Involvement.
- Adopt and participate in PPI initiatives to identify improvements and cost savings to the business
Non-Negotiable Hiring Criteria
- History of export shipping skills within an export environment
- Strong self-motivation with open and clear communication skills, both written & verbal
- Experience in organising and prioritizing workloads
Minimum Requirements/Qualifications
- Solid understanding of IATA/IMDG regulations and appropriate qualification
- Experienced at working in a pressured environment
- Minimum 2 A – levels or equivalent (in a Science subject and English – desirable but not crucial)
- Intermediate level experience in Microsoft word/Excel
