Division - Enforcement and Market Oversight (EMO)
Department – Retail 3 and Retail 2
Salary - National ranging from £31,600 - £35,000 and London from £34,700 - £37,000 (salary offered will be based on skills and experience)
About The FCA
The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.
Enforcement and Market Oversight (EMO) Division are recruiting permanent and FTC Investigation and Litigation Support Associates across our Retail and Regulatory (RRI); further vacancies may arise at a later date for the Wholesale and Unauthorised Business (WUBI) teams. As an Investigation and Litigation Support Associate, you’ll support on complex, high-profile cases which regularly attract public attention and help shape the regulatory landscape for firms, markets, and consumers.
EMO leads high-impact enforcement cases across regulatory, civil, disciplinary, and criminal, against firms and individuals. Our investigations drive real change across financial services by holding misconduct to account and protecting consumers, in line with the FCA’s objectives.
Retail and Regulatory Investigations (RRI) focuses on misconduct by regulated firms and individuals across retail banking, asset management, insurance intermediation, crypto assets. Cases typically involve mis-selling, governance failures, client asset issues, and breaches of AML controls.
In addition to opportunities with RRI, opportunities within Wholesale and Unauthorised Business teams may also arise. WUBI investigates serious market abuse and tackle unauthorised financial activity that puts consumers at risk.
What will you be doing?
Investigation & Litigation Support Associates are key members of our case teams and play a vital role throughout the wider department.
As a Support Associate, you are responsible for the overall administration of our case work, your core tasks are:
- Managing the uploading of material onto document management systems and ensuring compliance with document management protocols
- Conducting general administrative tasks relating to investigations
- Reviewing and the categorisation of evidence
- Drafting documents (including correspondence, memoranda, reports and minutes of internal and external meetings), proof reading, preparation of bundles for interviews with witnesses and subjects, for disclosure and for court and tribunal proceedings
- Document and project management records and tasks, including recording key case decisions, carrying out intelligence checks, company house searches and other research
- Communicating effectively with team members about the progress of tasks
There is also scope for the post holder to assist with investigative tasks (e.g. interviewing and preparing witness statements) as required subject to skills and experience or, subject to core tasks being completed, as part of meeting developmental needs under the supervision of experienced investigators.
What will you get from the role?
- The chance to work on a range of high-profile cases of public importance as part of multi-disciplinary teams investigating and tackling serious financial services matters
- The role entails working as part of case teams comprising of experienced financial investigators and lawyers, so it provides a great opportunity to develop the skills and experience required for career progression towards becoming an investigator
- A varied and interesting workload, dealing with a wide range of people both across the FCA and externally
- The chance to greatly enhance your existing skills and to develop your knowledge through on-going learning and development training
If you are successful, we will set you up for success. Your manager will work with you to help you meet your career goals. In your first six months you will attend a three-week investigators foundation course which will ensure you can learn and apply a skill set safely in the context of the FCA’s approach to investigations.
Which skills are required?
We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here).
Minimum
- Demonstrated experience in coordinating administrative processes and organising tasks and workflows to meet deadlines effectively
- Previous experience using case management systems and evidence review platforms to process documents, information or evidence for investigations or legal proceedings
- Prior experience in communicating with internal and external stake holders both in writing and verbally, demonstrating accuracy and attention to detail
Essential
- Work proficiently with Microsoft Office applications including Excel, Word and Adobe
- Maintain standards and focus on the overall objective across multiple projects, paying close attention to detail
- Work collaboratively and inclusively with colleagues of different perspectives and backgrounds
- Classify and organise information in a comprehensible manner.
- Work on own initiative, prioritising, working under pressure and to tight deadlines whilst maintaining accuracy
- Be open to learning, challenge and change, and be prepared to be flexible to take on new tasks and responsibilities
Our Values & Diversity
We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.
Did you know? 50% of our Executive Committee were the first in their family to attend university.
The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from men, minority ethnic, disabled, and neurodivergent candidates for our Associate role.
Benefits Of Working At The FCA
- 25 days holiday per year plus bank holidays
- Hybrid working (work from home up to 60% of your time)
- Private healthcare with Bupa
- A non-contributory Pension of at least 8%
- Life assurance
- Income protection
We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.
We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.
Follow this link to see what life is like at the FCA - Life at the FCA
Application Support
We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.
If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.
Useful Information and Timeline
- This role is graded as Associate - Level 9 – Regulatory
- Advert Closing Date: 6th July 2025
- CV Review/Shortlist: 7th-8th July 2025
- Interview: w/c 14th July 2025
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.
Got a question?
If you are interested in learning more about the role, please contact:
[email protected]Applications must be submitted through our online portal. Applications sent via email will not be accepted.
