Investment Operations Business Analyst - 12 month daily rate contract

Job title – Investment Operations Business Analyst – 12 month daily rate contractor

Location – London

About Federated Hermes;

Federated Hermes, Inc. is a global leader in active, responsible investment management, with $845.7 billion in assets under management, as of August 1st, 2025. We deliver investment solutions that help investors target a broad range of outcomes and provide equity, fixed-income, alternative/private markets, multi asset, and liquidity management strategies to more than 11,000 institutions and intermediaries worldwide.

Our clients include corporations, government entities, insurance companies, foundations and endowments, banks, and broker/dealers. Headquartered in Pittsburgh, Federated Hermes has more than 2,000 employees in London, New York and offices worldwide. For more information, visit FederatedHermes.com

Main Function of the role:

FHI provides market leading investment solutions in real estate, infrastructure, private equity and

private debt. Beyond investment management, Federated Hermes also provides engagement in equity and bond markets, proxy voting and policy advocacy. Following the acquisition of Hermes Investments by Federated in 2018, strategic initiatives to harmonise processes and practices are a strong element of the global change agenda.

This role will provide Investment Operations Business Analyst support within a programme of work designed to reinforce wide integration, create opportunities for commercial growth, and deliver operational efficiency improvements across the US and UK. This role sits within the Investment Operations team. The role holder will represent the global Middle Office operations function, providing operational project assistance and business analysis to support the evaluation for a strategic global multi-year programme of work to both globalise and outsource Federated Hermes’ Middle Office function.

The role holder will be accountable for ensuring the Operations business are engaged and versed in the programme as required, with significant engagement and interaction with the BAU subject matter experts across both Middle Office and Technology.

The role holder will input into the design and delivery of the strategic target operating model and delivery approach for globalised Middle Office. Beyond the initial programme of evaluation work, the role holder could become a valuable asset to a future implementation of the globalised Middle Office Function.

Key task and responsibilities:

Support the large Middle Office programme of strategic importance to FHI as required.

• Work in a highly collaborative and coordinated fashion, both across the business and with our

outsourced provider.

• Working with stakeholders across the global business to ensure deliverables are met and

momentum is maintained.

• Drive, design and deliver the strategic target operating model for the global trade matching,

confirmation, and messaging services maintaining a broad view across all Front Office and

Operations functions.

• Contribution to Federated Hermes’ project management toolkit; predominantly business

requirement gathering and analysis.

• Strong collaboration with full programme core delivery team.

• Production of status reporting, updates, issues and risks for Investment Operations BAU

• Supporting the Investment Operations Change Subject Matter Expert as required.

• Providing support for the successful delivery of day-to-day operational service where project

activity permits

Experience Required:

• Knowledge of Modular service models within a complex outsourced service model, involving multiple service provers.

• Expertise in business process re-engineering, change management and transformation activity

• Experience of managing outsourced service provision

• Detailed understanding of the end to end Operational and Asset Servicing workflow

• Prior globalisation and outsourcing experience from an operations perspective highly

advantageous as is prior experience with TOM design.

• Understanding and application of business requirement gathering and project management /

governance.

• Understanding and practical experience of operating model development.

• Experience of supporting Middle Office-focussed change on large projects / programmes

preferably in the investment industry

• Experience with Middle Office systems, practices, regulation and public market lifecycle.

• Knowledge of Modular service models within a complex outsourced service model, involving multiple service provers.

• Expertise in business process re-engineering, change management and transformation activity

• Experience of managing outsourced service provision

• Detailed understanding of the end to end Operational and Asset Servicing workflow

• Prior globalisation and outsourcing experience from an operations perspective highly

advantageous as is prior experience with TOM design.

• Understanding and application of business requirement gathering and project management /

governance.

• Understanding and practical experience of operating model development.

• Experience of supporting Middle Office-focussed change on large projects / programmes

preferably in the investment industry

• Experience with Middle Office systems, practices, regulation and public market lifecycle.

• Prior system implementation experience from an operations perspective would be highly

advantageous.

Minimum knowledge and Experience Required:

• Deep knowledge of the end to end Middle Office/investment accounting business cycle, including external market infrastructure used

• Broad asset knowledge across Equities, Fixed Income & Derivatives ( ETD & OTC )

• Prior knowledge of Eagle, CRD & BBGAIM would be highly desirable.

• Experience with Middle Office Service providers

Candidate Profile:

• Ability to balance between detailed analysis and the acting as an advocate for Investment Operations in strategic change forums

• Ability to balance between detailed analysis and the acting as an advocate for Investment Operations in strategic change forums

• Solid understanding of Middle Office operating models, systems, governance and challenges.

• Proficient in mapping business processes, data flows, requirements gathering, and documentation.

• Self-starter, highly motivated and focussed on operational excellence with ability to take the initiative

• An independent worker, delivery, deadline and results driven

• Strong interpersonal and communication skills, ability to establish an effective rapport, communicate and influence at all levels

• Strong organisational skills, with the ability to prioritise and manage a number of activities concurrently

• Deadline and results focused; able to work and deliver solutions under time sensitive deadlines

• Ability to co-ordinate functions with multiple stakeholders

• Good analytical and problem-solving skills, capable of thinking logically, using initiative and able to resolve complex operational challenges

• Strong IT skills

• Ability to communicate technical concepts and ideas to non-technical audience

Diversity, Inclusion and Flexible Working

We believe in genuine opportunity, fairness, and respect for all applicants and aim to ensure that no current or prospective employee is subject to discrimination or treated less favourably on the basis of their disability, gender identity or expression, race, ethnicity, religion or belief, marriage or civil partnership, pregnancy and maternity, age, sex, or sexual orientation, or disability.

We understand that applicants may have different needs and expectations related to their working arrangements and are committed to a discussion on flexible working. Please raise these with your Recruitment contact to discuss what type of arrangements can work for you and the role for which you are applying.

We welcome applications from all eligible candidates, and we particularly encourage applications from qualified candidates who identify as women and/or are from a Black, Asian and Minority Ethnic background, as these groups are underrepresented throughout the financial services sector.

We are a Disability Confident Employer and participate in the “Offer of Interview” scheme, intended to actively encourage applications people with a disability or long-term condition and offer an interview to those who meet the minimum criteria set out within this job description.

You will need to let us know if you would like to opt in to this scheme by contacting Jessica Sheehan at [email protected] or +44 207 702 0888. You do not need to share details of your disability or long-term condition.

If you would benefit from alternative methods of applying or for workplace adjustments during the recruitment process, please also let us know by contacting Jessica Sheehan at [email protected] or +44 207 702 0888 to discuss the support you need.