Job Title: Investment Proposition Outcomes Senior Analyst
Contract Type: Permanent
Location: Edinburgh
Working style: Hybrid 50% home/office based
Closing date: 4th September 2025
Our Investment Solutions team aims to provide a market leading set of Investment Propositions in each of the channels in which we operate, helping customers build financial resilience and achieve their financial goals.
As a senior analyst you would have responsibilities across a variety of team activities, while focusing on customer outcomes. You’ll play a pivotal role in developing our Consumer Duty & Outcomes Monitoring framework that explores how our customers engage with and use our investment options.
Within the wider UK Commercial function, this is a unique opportunity to shape and enhance our investment proposition, supporting innovative projects at the heart of our business. As an integral part of the team, you’ll collaborate with colleagues across the business and contribute directly to projects that define the future of our investment offerings.
Your insights and analytical skills will help ensure our clients have access to the best possible solutions, making a real impact on their financial futures.
About The Role
- Design, develop, and evolve our investment proposition framework aligned with Consumer Duty & Outcomes monitoring requirements.
- Effective management of issues to resolution through business units, other functions and appropriate governance of Boards and Committees
- Support the delivery of actionable insights for formal Investment Proposition reviews to improve customer outcomes and drive continuous improvement, including developing of customer treatment strategies.
- Analyse market developments, regulatory changes, and competitor activity to inform proposition strategy and delivery.
- Work collaboratively with internal teams to ensure good customer outcomes are maintained, and appropriate communications and guidance are provided.
- Contribute to the development and presentation of investment propositions to key stakeholders.
- Lead and/or participate in projects and initiatives that underpin the team’s purpose.
About You
- Proven experience in investment propositions, with a strong understanding of Consumer Duty & Outcomes Monitoring.
- Skilled in creating and evolving governance frameworks that deliver measurable customer benefit.
- Strong analytical mindset and the ability to interpret complex data to support decision-making.
- Experience working in a regulated environment, ideally within life, pensions, or investment management.
- Excellent communicator, able to present technical information clearly to a range of audiences.
- A collaborative approach, comfortable working across teams to deliver shared objectives.
- Relevant professional qualifications (such as IMC or CFA) or working towards them would be advantageous.
We're particularly interested in candidates with experience in
Consumer Duty & Outcomes Monitoring, including designing and evolving frameworks that drive actionable insights and governance, and developing Strategies to improve customer outcomes and understanding across
investment propositions.
About Royal London
We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits
Inclusion, diversity and belonging
We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.
