Invoice Clerk

Invoicing Clerk

Your Next Career Opportunity Awaits!

• Location: Northampton, in house role
• Salary: £30,000 per annum
• Hours: 08:30am – 17:30pm

Are you passionate about delivering exceptional customer service and have a knack for invoicing? RH Commercial Vehicles is looking for an enthusiastic and detail-oriented individual to join our dynamic team.

Why pick us?

• Career Progression – Unlock new opportunities with leadership training and professional development.
• Boost your health - Enjoy a large range of perks to keep your mind, body and health in peak condition. We offer company pension schemes, sick pay and holiday allowance.
• Positive Work Environment: Join a supportive team that works together to deliver the best experience for our customers.
• Extra Benefits! Enjoy designated break areas kitted out to boost your downtime, fantastic company events, Christmas Gift Cards, and free access to our well-being programme which includes plenty of Highstreet discounts.

The Challenge:

As an Invoicing Clerk, your key responsibilities will include:

• Invoicing: Generate and issue invoices for vehicle repairs, parts, and service transactions, ensuring all details are accurate and comply with dealership policies.
• Carrying out regular WIP checks to ensure all completed jobs are invoiced promptly and nothing is left unbilled.
• Customer Communication: Address customer inquiries regarding invoice issues, providing clear and professional explanations.
• Collaboration: Work closely with the sales, service, and parts departments to ensure seamless invoicing processes.
• Invoice Queries: Handle and resolve internal and external queries regarding invoicing promptly and professionally, liaising with relevant departments to investigate and rectify issues.
• Warranty and Contract invoicing: Process and review warranty and contract claims. Managing warranty and contract claim rejections, ensuring timely resubmission or escalation as required.
• Warranty Assistance: Support the Warranty and Contracts Manager with queries and documentation while adhering to warranty and contract procedures.

What we are looking for:

• Exceptional Communication Skills: You’ll be talking to customers regularly, so being friendly, approachable, and clear is key.
• Attention to Detail: You’ll be handling important invoices and customer data, so accuracy is vital.
• Computer Skills: A good knowledge of Microsoft Word, Excel, and Outlook applications and solid computer literacy skills.
• Team Player: RH Commercial Vehicles thrives on collaboration. You’ll work closely with other departments to ensure smooth operations.
• Experience in Invoicing: Previous experience in a similar role, but we are willing to train the right person with the right attitude.

You’ll Really Hit the Ground Running if:

• Commercial Vehicle Dealership Experience: If you have previous vehicle dealership experience, you’ll fit right in!

Who are RH Commercial Vehicles?

We are an award-winning company with a strong reputation for delivering top-quality commercial vehicles and unparalleled customer service. Our team is the heart of everything we do, and we are looking for people who share our passion for excellence.