Invoicing Support
Company
Location
Manchester, England, United Kingdom
Posted At
7/23/2025
Advertise with us by contacting: [email protected]
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Description
Why join us?
DWF are hiring for an Invoicing Process Support role to join the Finance Operations Team. Your role will be on a hybrid basis in the Manchester office, with a requirement to be in the office 2 days a week.
The Team works across insurance, commercial and e-billing. This role offers exposure to various finance functions such as Credit Control, Cashiering, Accounts Payable, and Transformation. As we undergo significant change to enhance our service delivery, we seek an adaptable team member who can seamlessly transition between roles and drive innovation.
This role is key to supporting the Invoicing Improvement team to meet high standards of Invoicing & improvements across the firm. The successful candidates will work closely with the Invoicing Improvement Team Leader & team in supporting them to achieve monthly Invoicing targets.
Responsibilities
Essential
We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.
We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.
About Us
DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes with our colleagues, clients and communities and we foster a culture that places our colleagues at the centre of all that we do.
DWF are hiring for an Invoicing Process Support role to join the Finance Operations Team. Your role will be on a hybrid basis in the Manchester office, with a requirement to be in the office 2 days a week.
The Team works across insurance, commercial and e-billing. This role offers exposure to various finance functions such as Credit Control, Cashiering, Accounts Payable, and Transformation. As we undergo significant change to enhance our service delivery, we seek an adaptable team member who can seamlessly transition between roles and drive innovation.
This role is key to supporting the Invoicing Improvement team to meet high standards of Invoicing & improvements across the firm. The successful candidates will work closely with the Invoicing Improvement Team Leader & team in supporting them to achieve monthly Invoicing targets.
Responsibilities
- Maintaining strong process governance & accuracy of on-boarding matter & client data NBI, Payors, & Matter Maintenance
- Management of the Matter Maintenance & Query mailbox management
- Liaising with business users to educate them on the Payor process
- To maintain strong process governance and accuracy of the onboarding process
- To provide an appropriate challenge in respect of incorrect and poor-quality data that will impact the Invoicing process and ongoing WIP management
- Control & correction of incorrect matter and client data to understand root cause and how to mitigate
- Working closely with the Invoicing Improvement Leads to identify trends and drive change
- Identify billing issues relating to poor onboarding & data and highlight them to the appropriate channel (e.g. Data Governance team/FRU/Rates team)
Essential
- Previous experience within an admin role or similar
- A confident user of Microsoft Excel to intermediary level
- Ability to work under pressure in a fast-paced dynamic environment to successfully manage multiple tasks & priorities
- Excellent organisational and time management skills to meet targets and deadlines
- Detail-oriented approach with significant emphasis on achieving a high-quality of work
- Excellent verbal & written communication.
- Ability to investigate and suggest solutions.
We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.
We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.
About Us
DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes with our colleagues, clients and communities and we foster a culture that places our colleagues at the centre of all that we do.
Advertise with us by contacting: [email protected]
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