IT Admin
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We are seeking an individual with a positive attitude to join a dynamic team and hit the ground running!
The role:
Are you a proactive and solution-focused IT professional with a passion for improving internal operations and bolstering security? We're looking for an enthusiastic IT Administrator to join our team and help us grow!
In this role, you'll be instrumental in enhancing our IT infrastructure and overall security posture. We're seeking someone with a growth mindset who is eager to tackle challenges and implement effective solutions.
You’ll be the first point of contact for staff needing help with day-to-day technical issues. From troubleshooting hardware and software problems to managing user accounts and access requests, you’ll play a key role in keeping our team productive and connected.
As this is a new role, the responsibilities may evolve. Therefore, it is crucial that you are adaptable and proactive in identifying necessary changes.
Your key responsibilities will include:
● Proactive analysis of IT and security logs to identify potential issues and vulnerabilities.
● Hardware setup and configuration for new and existing employees.
● Software installation and troubleshooting across our systems.
● Maintaining accurate and up-to-date asset registers.
● Managing and optimising our internal networking.
● Working across the company to help apply patches and updates.
● Identifying opportunities for and leading process optimisation initiatives.
● Procurement of IT hardware and software.
● Conducting third-party software reviews to ensure security is maintained.
● Provide technical support to employees, addressing hardware, software, and network-related issues.
● Create and manage user accounts and permissions (PoLP).
● Assist with the onboarding and offboarding of employees.
● Maintain accurate and up-to-date documentation of IT system procedures, training and user guides.
We're looking for candidates with experience in:
● Microsoft and/or Google administration.
● Using Jira for task management and issue tracking.
● SQL and/or data analysis skills to inform decision-making.
● Self motivated and driven by positive change
If you're ready to make a significant impact and contribute to a secure and efficient IT environment, we encourage you to apply!
Our solution:
Podfather offers an established logistics SaaS software solution, designed to help fleet operators improve operational efficiency, cut costs, and reduce carbon emissions. We support over 70,000 commercial vehicle users operating on UK roads. This is a growth market with significant opportunities, and Podfather is an established brand with strong referenceability across various market sectors.
The company:
Podfather is an ambitious technology company with a team of over 50 employees. As a business, culture is one of the cornerstones of our company strategy. We offer flexible working to help our team attain a positive work/life balance.
A great package awaits you:
● Salary: £24,000-£33,000 depending on experience
● 30 days holiday a year, with an extra day for every year worked (for 10 years!)
● Flexible working options
● High-spec workstation and multiple monitors
● Thorough onboarding and training support
● A commitment to your development through an individual training budget
● A great office working environment – complimentary fruit, drinks, ice cream and snacks in the office
● Company social events
● Life assurance scheme
● Employee Assistance Programme including 24/7 confidential advice line, remote GP appointments, mental health support, physiotherapy, and digitally delivered personal training, lifestyle coaching and nutritionist sessions.
● Bike to work scheme.
● Generous pension plan
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