IT Asset and License Administrator

Who we are and what we do

About Hachette UK

Hachette UK is a creative powerhouse and the UK's second largest book publishing group. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.

We're made up of 10 autonomous publishing divisions and over 60 imprints with a rich and diverse history and an incredible range of authors. We're also the market leader in e-books and publish a range of bestsellers in audio format, the fastest growing part of our business.

Our award-winning adult publishing divisions are Orion, which won Publisher of the Year at the 2021 British Book Awards; Little, Brown; John Murray Press; Hodder & Stoughton; Headline; Octopus, and Bookouture. They publish fiction and non-fiction in digital, audio and print format, from the world's best and most diverse authors, including Brit Bennett, Candice Carty-Williams, Martina Cole, Michael Connelly, John Grisham, Stephen King, Stieg Larsson, Nelson Mandela, Stephenie Meyer, Maggie O'Farrell, Delia Owens, Ian Rankin, J.K. Rowling, Colson Whitehead, and Malala Yousafzai. Hachette Children's Group publishes a wide and vibrant range of books for children across all age ranges, while Hachette Learning is a market leader in resources for both primary and secondary schools.

Hachette UK is part of Hachette Livre, the world's third largest trade and educational publisher. As well as our headquarters in Carmelite House, London, and our state-of-the-art book distribution centre in Didcot, Oxfordshire, we have recently opened five new offices in Manchester, Bristol, Sheffield, Newcastle, and Edinburgh. The UK region also includes offices in Australia, New Zealand, India, Singapore, the Caribbean, and Ireland.

It's an exciting time to join our business because the publishing market continues to grow and thrive. The UK remains the largest exporter of physical books in the world and book adaptations for film and TV are the foundation of the UK's creative industries.

What you'll be doing

Asset Management

• Responsible for Stock Control - receiving, checking in and storing all IT Hardware received into Carmelite House and advising the IT Purchasing Administrator for goods receipt
• Reviewing all upcoming new starter tickets to ensure that we have a forward view of hardware requirement, liaising with the IT Purchasing Administrator to ensure that HW is purchased with appropriate lead times and logged accordingly on our Asset Inventory

Licence Management

• Ensure new starters have the appropriate access from day 1, liaising with the relevant IT Teams to ensure IDs created and if appropriate, ensure that licenses are approved and purchased
• Ensure for all leavers, that licenses are deactivated ready for reassignment.
• Ensure for movers that any appropriate license changes are captured
• Any other license management duties as directed by the Team Lead.

Who we are looking for

As the IT Asset and License Administrator, you will provide coordination and administration of our Starters / Movers / Leavers process with respect to ensuring correct IT Hardware and Software provision, manage Stock Control of our IT Hardware and maintain our SW / HW inventory.

This role requires a dynamic, enthusiastic, and proactive person who can work well individually or within a team supporting a range of several types of users and systems.

The IT Commercial and Vendor Management Team should act as ambassadors for Hachette IT in all dealings and communications with users and the wider IT community at Hachette UK.

This role is based at Carmelite House in London, reporting to the IT Procurement and Asset Management Lead.

Coordination and administration of our Starters / Movers / Leavers process with respect to ensuring correct IT Hardware and Software provision, manage Stock Control of our IT Hardware at Carmelite House and maintain our SW / HW inventory.

Skills/Knowledge:

• Excellent IT skills including Microsoft packages
• Excellent organizational, time management and planning skills.
• Excellent communication skills – ability to communicate with people at all levels, both internally and externally.
• Good understanding of IT service operations and key processes

Experience:

• Experience within an IT /admin department would be desirable, but not essential.

Other Requirements:

• Travel to other Hachette UK sites as and when required.
• Flexibility to work outside of normal office hours if required.

Personal attributes that are essential to achieve the outputs.

• Positive, flexible and with a can-do attitude a
• Fully focused on Customer Service Excellence
• Possess exceptional level of attention to detail

What we offer

Our staff are our greatest asset, and our benefits reflect this:

• 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)
• Private medical insurance
• Dental insurance
• Generous pension schemes
• Rent deposit loans
• 2 community days per year
• Summer hours (finishing at 1pm on Fridays during the summer months)
• Retail discounts through Hachette rewards
• Cycle to Work scheme
• Eye care vouchers
• Wide-ranging training library
• Development programmes (including mentoring)
• Up to 70% off book purchases
• A charity bookshelf

The role will be based at our London office, 5 days a week

Our commitment

Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.

If you are shortlisted and need us to make any adjustments to help you attend your interview, please let us know.

The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit www.booktradeentrysupport.org