Description
- Creating tools and dive deeps in cooperation with operational,and technical teams across the organization to identify opportunities, develop sound business cases and drive measurements of actions to continuously improve on the inputs and ultimately the outputs of the business.
- Working with large volumes and big data, in a highly complex business.
- Working with business intelligence tools, accessing and working with big data from multiple sources, and partnering with the business to identify strategic opportunities and deliver results
Understand the various operations across OTS
- Design and develop highly available dashboards and metrics using SQL and Excel/Quicksight
- Understand the requirements of stakeholders and map them with the data sources/data warehouse
- Own the delivery and backup of periodic metrics, dashboards to the leadership team
- Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, anomalies
- Execute high priority (i.e. cross functional, high impact) projects to improve operations performance with the help of program managers
- Perform business analysis and data queries using appropriate tools
- Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area
- Execute analytical projects and understanding of analytical methods (like ANOVA, Distribution theory, regression, forecasting, Machine Learning Techniques, etc.)
Key job responsibilities
- To perform Data deep-dives-Working with data derived from various tools involving service operations, Finance and supply chain domains
- To develop automation solutions, Automated reports and dashboards as part of key transformational and strategic programs
- To drive governance metrics, controls and internal reviews
- To drive cross functional action items through consistent and sustained engagement with various stakeholders
- To gain and maintain relevant access and skills over BI Tools, OTS tools and operational dahsboards which complement program execution.
- To write, review and publish necessary documentation in line with amazon's standards- or writing various document formats.
Business Analyst to drive data-driven decision-making through advanced analytics, dashboard development, and cross-functional collaboration. The ideal candidate will combine technical expertise with business acumen to deliver actionable insights across the organization.
Key Responsibilities
Develop and maintain interactive dashboards using SQL, Excel, and Quicksight
Conduct deep-dive analyses using advanced analytical methods (ANOVA, regression, ML techniques)
Partner with stakeholders to identify strategic opportunities and deliver data-driven solutions
Own and deliver periodic metrics reporting to leadership
Execute high-priority, cross-functional projects to improve operational performance
Analyze large datasets to identify trends, anomalies, and improvement opportunities
About The Team
Delivery Central Service – Global Transformation team aims to spearhead comprehensive organizational transformation by leveraging cutting-edge technologies and best practices. Through robust partnerships, notably with the Product, Field and Service desk and seamless collaboration with cross functional teams, we aim to optimize operations, elevate customer experience, and foster sustainable growth. This steadfast commitment ensures that our organization maintains its position as a vanguard of technological and service excellence, delivering tangible value and impactful outcomes to all OTS customers.
Basic Qualifications
- Bachelor's degree in engineering, commerce, business administration or equivalent
- Experience in financial/business analysis
- Experience writing complex Excel VBA macros
- Experience scripting for automation (e.g., Python, Perl, Ruby)
- Experience with SQL or ETL
- Experience working with Tableau and Quick Sight
Preferred Qualifications
- Experience using very large datasets
- Gen AI application and usage
- Relevant Certifications in the domains of BI, SQL, Six Sigma/Lean/ITSM, Supply Chain and Amazon operations is preferred
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Amazon EU SARL (UK Branch)
Job ID: A3037219
