IT Engineer

Our Team

At Trilitech, we drive innovation in Web3 by empowering developers and creators to build pioneering solutions on the Tezos blockchain. Our expertise spans core blockchain development, decentralised applications, infrastructure tooling, developer experience, and incubation programs, with a strong focus on cultural projects, decentralised finance, and gaming. We're dedicated to redefining possibilities and setting new standards within the rapidly evolving blockchain space.

Our Technology

Tezos is an open-source blockchain known for its flexibility, security, and unique self-evolving capabilities. With innovations like Etherlink—an EVM-compatible Layer 2—Tezos is scaling rapidly and attracting a growing developer community. Its ecosystem supports diverse projects, from Uranium.io, a decentralized marketplace for tokenized uranium, to leading digital art platforms like Objkt.com and fx(hash).

We encourage you to explore the Tezos website and follow us on Twitter & Discord to learn more about the project.

Who We're Looking For

We're looking for people who make things happen, not watch things happen. You should thrive under pressure, be excited by the opportunity to make an impact and you'll be given the autonomy to do so. Bring your enthusiasm and determination, and you'll play a critical role in our growth journey.

If you're comfortable taking initiative, pushing boundaries, passionate about crypto and working in a high intensity environment then you're exactly the type of person who will succeed here.

The Role

The IT Engineer role at Trilitech plays a vital role in ensuring our people have the tools and support they need to work productively. You’ll be the go-to person for keeping end-user technology running smoothly across our London and Paris teams, supporting a team of around 150 employees. From troubleshooting and resolving technical issues to maintaining core systems, your work will directly enable our teams to do their best work.

If you’re proactive, passionate about helping others, and thrive in a fast-paced, collaborative environment, you’ll fit right in with our talented and innovative team.

What you’ll do

• Administering Google Workspace, including email and file sharing.
• Managing on-site hardware and communication equipment
• Setting up and installing Mac laptops for new and existing team members
• Overseeing endpoint management with Jamf
• Working with internet providers and vendors to ensure smooth service delivery
• Providing day-to-day support for end users, including remote staff
• Monitoring and managing the IT support ticket queue

What you’ll need

• Hands-on experience with Google Workspace, Jamf, and Mac computers
• Strong background in IT Service Desk support
• Curiosity or knowledge of the blockchain space is a plus
• Willingness to travel to Paris and other locations at least once every two months

What you can expect from us

• Competitive salary with substantial incentive schemes
• Generous long-term incentive plan (LTIP) tez token scheme
• Hybrid working environment
• Daily lunch provided in-office
• Commuter costs reimbursement (up to £2,700 annually)
• 20-day policy for working abroad
• 25 days paid holiday plus your birthday off
• Enhanced parental & adoption leave
• Pension contributions double matched (up to 10%)
• Private medical and travel insurance with mental health support
• Learning and development programs
• Life assurance (5x base salary)