IT Environments Manager

**Need experience in change/configuration/release/project/infrastructure management areas and client management

Tasks & Responsibilities:

• Manage and maintain multiple test environments, pre-production and the production environment to ensure stability, availability, and performance.
• Owner of environment documentation such as Architecture, Specifications, Connectivity, IP address and VLAN allocation. Enforcement of document change and version control.
• Implement and enforce environment management best practices, including configuration management, version control, and change management.
• Coordinate with development, QA, and operations teams to schedule and deploy environment updates and changes.
• Ownership of capacity management for the SG platforms tracking business-as-usual growth alongside forward planning for future non-organic growth.
• Operate as primary contact for the customer alongside account management to ensure all future customer requirements can be planned accordingly.
• Collaborate with stakeholders to understand environment requirements and ensure they are met.
• Plan and execute environment refreshes, upgrades, and migrations as needed.
• Ensure security and compliance standards are met across all environments via regular review of the security standpoint with the SG Information Security team. Ensure any critical or zero-day security patches are tested deployed with priority.
• Provide support and guidance to team members on environment-related issues and best practices.
• Stay up-to-date with industry trends and advancements in environment management technologies and practices.

Requirements:

• You have Bachelor's degree in Computer Science, Information Technology, or a related field
• You have knowledge of infrastructure security and compliance standards related to environment management.
• You have minimum 5+ years of proven experience in managing multiple test, staging or pre-production and a production environment (Change/Release/Infrastructure management)
• You have experience with cloud-based environments and technologies, ideally VMware vSphere, RedHat Openshift and AWS
• You have understanding of networking, in particular layer 2, layer 3 and layer 4 principles
• You are familiar with DevOps practices and tools
• You have strong understanding of environment management best practices and tools including configuration management, version control and change management
• You have excellent problem-solving and troubleshooting skills
• You have strong communication and collaboration skills
• You have the ability to work effectively in a fast-paced, dynamic environment