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Copyright © 2025
Copyright © 2025
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THE COMPANY
Over the past 30 years L&T has become a global player in the medical simulation education market. It has ambitious plans for further growth in the next 5 years across the globe, through investment and new product development.
Multi award winning and still privately owned, the £30M business has grown from a tabletop start up, to a multinational business with its head office and manufacturing in Bristol, along with sales offices in the USA, Australia and Sweden.
The vision of the business remains as it always has: to design and manufacture medical task trainers which through deliberate clinical practice help improve patient outcomes.
People are at the heart of L&T, they comprise the expertise, contribute to and deliver the vision, in this fascinating and growing market sector.Over the past 30 years L&T has become a global player in the medical simulation education market. It has ambitious plans for further growth in the next 5 years across the globe, through investment and new product development.
Multi award winning and still privately owned, the £30M business has grown from a tabletop start up, to a multinational business with its head office and manufacturing in Bristol, along with sales offices in the USA, Australia and Sweden.
The vision of the business remains as it always has: to design and manufacture medical task trainers which through deliberate clinical practice help improve patient outcomes.
People are at the heart of L&T, they comprise the expertise, contribute to, and deliver the vision, in this fascinating and growing market sector.
IT INFRASTRUCTURE TECHNICIAN
The IT Infrastructure Technician is responsible for providing IT support to the business, offering IT solutions and building relationships with employees, partners and suppliers
RESPONSIBILITIES
The IT Infrastructure Technician plays a vital role in the day-to-day functioning of the company’s IT systems and infrastructure. A key part of the role involves installing and configuring software on new hardware and equipment to ensure smooth deployment across the business. The Technician provides direct support to staff, guiding them through setups and troubleshooting processes, whether face-to-face, over the phone or via email.
The role involves prioritising and managing support tickets, working through tasks until completion, and liaising with external support services when required. The Technician takes ownership of the business’s communication infrastructure and is responsible for managing IT software contracts and monitoring monthly departmental costs. They also support budget management activities within the IT department.
Another important area of responsibility includes procuring and managing IT equipment, ensuring that all assets meet operational needs. The Technician is expected to troubleshoot system and network issues, diagnose hardware and software faults, and ensure that any disruptions are resolved efficiently. They maintain procedural documentation and generate relevant reports to support ongoing operations and planning.
Throughout the year, the Technician assists in delivering key system upgrades and is responsible for maintaining both the internal IT knowledge base and the IT audit. They also oversee compliance and certification activities, including the business’s Cyber Essentials accreditation.
In managing the rollout of new devices, the Technician ensures that asset management records are kept accurate and up to date. They contribute to team effectiveness by supporting ongoing tasks within the IT function and provide day-to-day guidance to the IT Apprentice. Flexibility is essential, and the Technician may be asked to carry out additional tasks as required by the IT department.
REQUIREMENTS
THE PACKAGE
In return we offer a competitive salary and a performance-related bonus based on personal objectives that pays up to 5% of your salary annually, study support and the chance to progress in a rapidly growing company.
We have recently introduced a new flexible working policy; it currently allows employees (following a probationary period) to work from home one day a week (if their work can be done from home) and also to work longer hours during the week and finish early on a Friday. This is a new initiative that we will review and extend if our employees value it and it works well.
Other benefits include company sick pay, a salary sacrifice pension scheme where the company matches your contribution up to 5% plus Employer NI savings - currently 15.05% of your contribution (this also applies to voluntary contributions), a non-contributory healthcare cash plan including access to an Employee Assistance Programme (EAP), life insurance paying 4x your salary, access to a virtual GP, 25 days holiday and a cycle to work scheme.
If this sounds like an exciting opportunity and you feel you have got what it takes, please send your CV with a covering letter telling us why you consider yourself suitable for the role, to the HR Manager, Limbs & Things.