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Company Description
VITSPRO has been providing innovative IT Support and Consultancy services to organizations of all sizes since 2013. Our mission is to ensure that IT infrastructure supports business vision and goals, prioritizing people before technology. VITSPRO’s team of highly trained and certified professionals develops support solutions that meet client requirements and fit budgets, maintaining business continuity and efficiency. We specialize in remote installation, troubleshooting, resource management, and network support to avoid technological glitches. VITSPRO is also a trusted exam delivery solution provider, with a global network of exam centers and a track record of maintaining quality standards and innovative testing experiences.
Role Description
This is a full-time, on-site role for an IT Operations Technician at IT Support Specialists - Exam Delivery Services, located in Newcastle Upon Tyne, Leeds, Manchester, Warrington, Stevenage, Reading, Nottingham, Norwich Southampton, Hull, Manchester, Edinburgh and Glasgow . The IT Operations Technician will be responsible for providing technical support, troubleshooting hardware and software issues, and ensuring the smooth functioning of the IT infrastructure. Daily tasks include responding to technical incidents, providing customer service, installing and maintaining IT equipment, and delivering technical training to staff as needed.
Qualifications