About The Role
Job Purpose
As an apprentice Solutions Technician, your mission is pivotal within our IT department, ensuring the seamless delivery of IT services. Leveraging your technical expertise, you will troubleshoot and enhance various components while actively exploring new technologies to contribute to our continuous improvement under the guidance of the Team Leader.
Apprenticeship Overview
- Expected duration: 16 months
- Apprenticeship level: Level 3 (Advanced)
- Programme: L3 IT Solutions Technician
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the IT Solutions Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/st0505-v1-1
Key responsibilities:
- Support IT Operations Engineers in maintaining complex off-the-shelf hardware and software solutions
- Support Solutions Architects in the design of hardware and software solutions
- Work with the Business Systems team on enhancements and developments to software solutions.
Essential Skills, Characteristics And Experience
- Excellent communication skills, both written and verbal
- Ensure the smooth execution of daily tasks, focusing on the installation and maintenance of IT infrastructure components for optimal system performance.
- Strong interpersonal skills.
- Critical eye for detail and demonstrates high standards of working.
- Contribute to the installation of diverse IT infrastructure elements, including networks, computers, servers, and software solutions ensuring seamless functionality.
- Troubleshoot, upgrade, and optimize existing infrastructures to improve overall performance and meet evolving requirements.
- Provide technical assistance and support for queries and issues, the Team Leader when necessary.
- Design, code, verify, test, document, amend and refactor simple programs/scripts applying agreed standards, tools and basic security practices to achieve a well-engineered result.
- Create and document designs for simple software applications or components.
- Apply agreed modelling techniques, standards, patterns and tools.
- Contribute to the design of components of larger software systems, ensuring alignment with overall design requirements, including security.
Behaviours
- Reviews own work .
- Actively keeps informed of new developments and technologies within the IT arena.
- IT literate – familiarity with computer hardware, networks and software.
- Time Management and Self-Driven Initiative; able to demonstrate strong self-management skills and a proactive, self-driven approach to optimize time efficiently.
- Problem solving skills: Showcase a proactive mindset for problem-solving by actively identifying and implementing solutions to enhance overall effectiveness.
S
ome experience or knowledge of the following would be advantageous:
- Microsoft Windows
- Linux
- Networking Principles
- High level programming language (e.g. Python, Java, C#, etc.)
Requirements
It is a requirement to have five GCSE 9-4 grades or equivalent (including English and Maths) to apply for this type of apprenticeship. If you do not have these grades but have completed numeracy and literacy Key Skills/Functional Skills at level two you may also apply for these apprenticeships.
Eligibility
You must meet the following eligibility criteria to apply for the role:
- Have been a UK/EEA resident for the last 3 years
- Hold valid residency status
- Have the right to work in the UK
What do we offer in return?
Hybrid and flexible working patterns as standard, annual salary reviews, company paid private medical insurance, up to 12.5% employer pension contribution, great people, honorary staff status at the University of Bristol. With a genuine focus on wellbeing, EDI and learning and development this is a chance to build your career in a thriving R&D facility with a bright future.
To apply
You can apply directly to us or through the Government Apprenticeship website looking for reference number VAC1000318165 or through this link -
https://www.findapprenticeship.service.gov.uk/apprenticeship/VAC1000318165
Closing date for applications is 5th June 2025.
Start Date
The start date is in August 2025 at NCC to allow you to settle in here before the training begins from 1st September 2025 with Learn Tech. By applying for this role you are agreeing that you are happy for us to share your information with LearnTech our apprenticeship training provider for this apprenticeship.
Notes/Brief for Recruitment Team:
About The Company
Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do. At the NCC we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
We ensure that all hiring decisions are made without regard to age, race, national origin, sex, disability, gender, gender identity, religion, or any other protected characteristics, and will treat all applications with the strictest confidence. We’re always open to hearing how we can support flexible working in different ways, including part-time work. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered. We wish you every success in your job search.
Why the NCC?
We see our success in yours. The future of composites manufacturing relies on the NCC, and we rely on the right individuals to make it happen, whether they’re engineers or not!
Diverse challenges – the NCC isn’t just about aerospace. We’re working with over 16 sectors and a variety of customers, from private ventures to the global tier 1 companies, providing variety to your experience.
Innovation – a world-leading research and development centre, the work we do brings novel and innovative solutions to industry, with the future firmly in mind. So we need innovating thinking not just in Engineering, but across all support functions.
Development in composites, and you – if the scope of exciting work isn’t enough to sway you, our ethos of continued learning and development and flexible working patterns will.
We look forward to hearing from you.