Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Wrightbus. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
Job type: Permanent Location: Wrightbus Closing date: Friday 22 Aug 2025 08:00 We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications. Purpose of Post: We are looking for a hands-on Manager who is responsible for ensuring the stability, integrity, and efficient operation of the organisation's IT Support and infrastructure. Service Desk Management Resolve user issues and service requests promptly Implement and manage ITIL-based support processes Monitor SLAs, KPIs, and user satisfaction Coordinate escalations and resolve high-priority issues Infrastructure Management Oversee design, performance, and availability of network, server, storage, and endpoints Manage hardware, software, cloud, and on-premise infrastructure with vendors and internal teams Support factory floor systems and minimise downtime Maintain business continuity via backup, disaster recovery, and high-availability Security Management Develop and maintain security policies, procedures, and standards (ISO 27001, Cyber Essentials) Monitor tools and respond to threats, vulnerabilities, and incidents Ensure GDPR and cyber security compliance Conduct assessments, scans, and penetration tests Manage endpoint security and patching ERP Support Support ERP implementation and rollout readiness Provide technical support during testing, migration, training, and early-life phases Align support processes post-implementation Team Leadership and Development Lead, mentor, and develop the team Conduct performance reviews and offer training opportunities IT Policies and Procedures Develop and enforce infrastructure and security policies Ensure best practice and regulatory compliance Strategic Planning Contribute to IT strategy and roadmap Identify improvement and innovation opportunities Stay current with industry trends and technologies Compliance and Auditing Ensure legal, regulatory, and industry compliance Conduct audits and assess security effectiveness Maintain documentation and records Key Tasks: Essential Criteria: Degree in Computer Science, Information Technology, Cybersecurity, or a related field (or equivalent experience) 5-7 years extensive experience in designing, implementing, and managing IT infrastructure, including servers, networks, storage, and cloud services, within the last 7 years. Cybersecurity: Proven experience in developing and implementing cybersecurity strategies, conducting security assessments, and managing security incidents. Team Leadership: 5+ years' experience in leading, mentoring, and developing IT Support, infrastructure or Systems Admin teams, fostering a culture of continuous improvement and excellence. Vendor Relations: Experience in managing relationships with IT vendors and service providers, including negotiating contracts and ensuring service delivery. Cloud Technologies O365 Architecture and Administration Networking Cyber Security Active Directory/DNS/Polices Wi-Fi Management Multi-site Management Strong Leadership and Team Management Firewalls/antivirus/EDR/Email security The Benefits: 4% discretionary bonus Life Insurance Medicash scheme Discount with local businesses e.g. Galgorm Spa Resort and McAtamney's. Free car parking Canteen Career progression Professional development Flexitime #wbstaff To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
