IT Support Technician

CompanyIMG

LocationUxbridge, England, United Kingdom

Posted At1/16/2026

UK Visa Sponsorship Analytics

Occupation Type

IT user support technicians

Occupation Code Skill LevelMedium Skilled

Sponsorship Salary Threshold

£41,700 (£21.38 per hour)

Standard minimum applies

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Description

Who We Are

IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

Position Title

: IT Support Technician

Location: Stockley Park

Reports To: Team Lead

Department / Division: TKO Technology

I.About TKO

TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company that

comprises UFC, the world’s premier mixed martial arts organization, and WWE, an integrated media organization and the recognized global leader in sports entertainment. Together, our organizations reach more than 1 billion households in approximately 210 countries and territories, and we

organize more than 300 live events year-round, attracting more than two million fans. TKO is

majority owned by Endeavor Group Holdings, Inc. (NYSE: EDR), a global sports and entertainment company.

II.Position Summary

We are seeking a highly skilled IT Engineer to provide senior executive support and enhanced AV support. The ideal candidate will have extensive experience supporting C-Suite and other senior executives through daily operational needs, meeting support, and new technology deployments.

This role requires a consummate professional who can prioritize tasks effectively, demonstrate and execute on urgency, and work collaboratively within a team. The ability to explain technical concepts in non-technical terms to users at an executive level is essential, as is defining trends and taking proactive steps to resolve or escalate expediently for resolution.

III.Core Responsibilities

Monitor Helpdesk system for inbound issues & ensure all issues are logged and documented
Provide thoughtful end user computing support for diverse business units and different locations
Maintain a flexible approach to work schedule with early starts, late finishes and working weekends as rotating patterns, subject to business requirements
Adherence to and enforcement of all information security protocols
Perform preliminary server administration and manage the network connectivity
Help champion, deploy, and support new technologies to address business needs
Demonstrate excellent communication skills, integrate well at all levels and be able to work independently
A strong ability to remain focused with a professional and flexible attitude while multi- tasking
Always maintain complete confidentiality and discretion
Participate in moves and changes as they relate to the technology environment
Occasional travel and occasional on-call escalation support

IV.Technical Skills

Previous experience in a level one IT support role

Administer, maintain, and support Microsoft Office productivity suite

Microsoft Azure Active Directory & Microsoft O365 Admin, including user account administration

Remote access and VPN Configuration and Administration

Enterprise experience in deploying, managing, and supporting Windows, macOS, and iOS platforms

Enterprise Level AV Administration and Support

Set up and support mobile devices and desktop telecommunications

V. Knowledge, Skills, And Abilities

Strategic Thinking: Ability to identify and escalate trends for attention.
Technical Knowledge: In-depth understanding, curiosity, and desire to learn about the technical environment.
Teamwork & Communication: Exceptional interpersonal skills to engage and support stakeholders at all levels.
Continuous Improvement: Understand the needs of the business

TKO EEO Statement

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination

in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.