Job Title - Lead Learning and Development Specialist – Technology
Salary – Circa £50,000
Band – 3
Location – Endeavour Square, Stratford/Hybrid
Contract Type – TfL Permanent
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.
Are you ready to drive innovation in learning and development at one of London’s most iconic organisations?
We’re looking for a Lead L&D Specialist to design, develop, and deliver high-impact learning experiences that empower our people and elevate performance across Transport for London. You’ll bring creativity, strategic thinking, and a passion for continuous improvement to shape how we learn, grow, and succeed together.
Job Purpose And Key Accountabilities
- Lead and inspire ad hoc teams of Design & Delivery Specialists to create engaging and effective learning solutions.
- Design cutting-edge learning using digital tools like Articulate, Adobe Premiere, and SAP Enable Now.
- Collaborate with experts and stakeholders to craft tailored learning interventions that meet real business needs.
- Champion a culture of learning, embedding best practices and driving compliance through the Hire to Retire (H2R) process.
- Manage third-party suppliers, budgets and procurement to deliver top-tier learning experiences.
- Continuously improve, evaluate impact, respond to feedback and evolve our learning offer.
Skills, Knowledge and Experience - all essential unless otherwise stated
Skills
- Strong leadership and stakeholder engagement skills
- Strong attention to detail and analytical thinking
- A strategic mindset with a hands-on approach to problem-solving and innovation.
- Excellent communication with internal and external stakeholders
- Ability to design and facilitate learning interventions (face-to-face and virtual)
- Skilled in negotiating and managing commercial contracts and tenders
- Ability to manage third-party suppliers to deliver high-quality learning
Knowledge
- Understanding of L&D processes across the employee lifecycle
- Familiarity with learning management systems and content development
- Deep knowledge of either Core or Technical & Digital (T&D) learning areas
- Experience working with third-party suppliers in learning and skills
- Knowledge of SAP and other ERP systems (e.g. S4 Hana, SuccessFactors, Ariba, OWFM)
Experience
- Background in Learning & Development roles
- Experience designing and delivering learning for technical systems
- Proven track record in virtual and face-to-face IT training
- Experience managing and negotiating with third-party suppliers
- Leading teams to deliver learning programmes
- Designing and delivering training on SAP ERP systems with external partners
- Using digital learning tools (Articulate, Adobe Premiere, ClipChamp, SAP Enable Now)
- Experience in video content creation (desirable)
Application Process
Think carefully about the advert's skills, knowledge and experience and cover this in your two-page CV and one-page cover letter setting out how you meet the role's requirements. PDF format preferred and do not include any photographs or images.
The closing date for applications is Monday 1st September 2025 @ 23:59
Equality, diversity, and inclusion
We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:
- Final salary pension scheme
- Free travel for you on the TfL network
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
- 30 days annual leave plus public and bank holidays
- TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
- Private healthcare discounted scheme (optional)
- Tax-efficient cycle-to-work programme
- Retail, health, leisure and travel offers
- Discounted Eurostar travel
